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Troubleshooting

R&S

TSMA6

132User Manual 4900.8057.02 ─ 11

11.7 Scanner is not found from software (R&S ROMES,

R&S NESTOR)

To check if the scanner unit is working properly, perform the following steps.

Scanner is not found from software (R&S ROMES, R&S NESTOR)

Table of Contents3
Safety and Regulatory Information11
Safety Instructions11
Labels on the Product13
Wlan/Bluetooth Adapter14
Warning Messages in the Documentation15
Korea Certification Class a16
Welcome17
Documentation Overview17
Getting Started Manual17
User Manuals and Help17
Printed Safety Instructions17
Data Sheets and Brochures17
Release Notes and Open Source Acknowledgment (OSA)17
Key Features18
Getting Started19
Preparing for Use19
Unpacking and Checking19
Preparing for Outdoor Usage19
Setting up Indoors19
Placing the Product on a Bench Top19
Mounting the Product in a Rack20
Considerations for Test Setup20
Connecting Antennas21
Connecting Devices for Local Operation21
Connecting to Power21
Connecting to a Vehicle DC Power Supply Via Cigarette Lighter21
Connecting to the Vehicle Power Supply Via Terminal21
Connecting to an AC Power Supply22
Connecting to a Battery Pack22
Switching on or off R&S TSMA625
Connecting with R&S TSMA6 WLAN Access Point26
Connecting to LAN/WAN from a Remote PC28
Connecting USB to LAN Adapter (Optional)29
Connecting Test Mobile Phones (Optional)29
Calibrating GPS for Dead Reckoning30
Instrument Tour30
Front Panel View30
Rear Panel View31
Built-In GPS Receiver34
Built-In WLAN / Bluetooth Adapter34
Status Leds35
Option Concept37
Scanner Options37
Technology Options37
Band Options38
Software Options39
R&S NESTOR Options39
General Workflows40
R&S NESTOR Based Workflow40
R&S Smartone Based Workflow41
Configuring the R&S TSMA643
Accessing the R&S TSMA643
Using the R&S TSMA6 Web GUI43
Using the Web GUI Locally43
Using WLAN from a Remote PC or Smartphone44
Using a Remote Desktop Connection44
Changing IP Addresses46
Changing WLAN Settings46
Selecting Measurement Mode47
Measurement Modes48
PC Mode48
Remote Vicom Server Mode48
Qualipoc Mode49
NESTOR and NESTOR Probe Mode52
Smartone Mode54
Importing Workspace Files (NESTOR, Smartone Expert)55
Pairing Bluetooth ® Devices56
Changing Keyboard Language57
Enabling Virtual Memory59
Measurement Setup63
Vibration-Proofed Stacking63
Cascading R&S TSMA6/6B and R&S TSME663
Connecting R&S TSMA6/6B with R&S TSMA6-BP64
Connecting R&S TSMA6/6B-BP with R&S TSME6 and R&Stsmexxdc/Tsms53Dc67
Connecting the R&S TSMA6 with Multiple Devices69
Disconnecting the R&S TSMA6 from R&S Tsmx Devices75
Use Cases76
R&S TSMA6 with R&S TSME6 and R&S TSMA6-BP77
R&S TSMA6 with R&S Tsmexxdc and R&S TSMA6-BP78
R&S TSMA6 with R&S Tsmexxdc, R&S TSME6 and R&S TSMA6-BP80
Installing Firmware and Software Updates82
Downloading Setup File82
Prerequisites82
Updating Firmware/Software/Tools - General Instructions84
Local Execution of the Setup File84
Remote Installation of the Setup File88
Installation Using a USB Stick92
Calling R&S TSMA6 Web GUI95
Subsequent Steps after Firmware Update96
R&S TSME Tools Update96
Preparation97
R&S TSME Tools Local Installation97
R&S TSME Tools Remote Installation98
R&S TSME Tools Installation Using a USB Stick98
Microsoft EDGE Browser Update99
Preparation100
Microsoft EDGE Browser Local Installation100
Microsoft EDGE Browser Remote Installation101
Microsoft EDGE Browser Installation Using a USB Stick101
Software Update - Details102
Remote Vicom Server Software103
Preparation103
Vicom Server Local Installation103
Vicom Server Remote Installation104
Vicom Server Installation Using a USB Stick105
R&S NESTOR Software106
Preparation106
NESTOR Local Installation107
NESTOR Remote Installation107
NESTOR Installation Using a USB Stick108
R&S Smartone Setup (Smartbenchmarker, ROMES, Qualipoc)109
Preparation110
Smartone Local Installation110
Smartone Remote Installation110
Initial Software Start / Measurement Mode Selection111
Capture and Apply R&S TSMA6 Images114
Create an R&S TSMA6 Image Stick115
Boot from the R&S TSMA6 Image Stick116
Capture an Image from an R&S TSMA6116
Apply an Image to an R&S TSMA6118
Installing Software Options (Scanner, NESTOR)121
Installing Scanner Options121
Installing R&S NESTOR Options121
User Backup and Restore122
User Backup122
Restore122
Restore Factory Backup123
Troubleshooting125
LED Indicated Errors125
Evaluate Selftest File126
Access the Firmware Log File126
Write Battery Info into Firmware Log File126
Verify Scanner Link / Recall Device Info Using TSME Device Manager127
Obtaining Device Information - "Device Info127
Device Analysis Output129
Verify Installed License Keys130
R&S TSMA6 Automatically Switches off after Power on131
Scanner Is Not Found from Software (R&S ROMES, R&S NESTOR)132
Scanner Is Not Found from Software (R&S ROMES, R&SNESTOR)132
Verify LAN Settings (Internal Scanner Connection)135
No Remote Access Via LAN Port137
WLAN Access Point Not Detected by External PC, Mobile or Tablet140
Web GUI Not Accessible Via WLAN Connection142
Web GUI Locally Not Accessible143
Slow/Instable WLAN Connection145
Bluetooth ® Device Not Detected by R&S TSMA6145
Bluetooth ® Device Not Detected by R&STSMA6145
No RF / GPS Data147
Contacting Customer Support148
Transporting149
Maintenance, Storage and Disposal150
Cleaning150
Storage150
Disposal150
Annex152
A Web GUI Reference152
Home152
Overview152
IP Settings154
HW Info155
Configuration157
System157
Mode158
Power158
Speaker159
RF Band159
Password159
Watchdog160
Connectivity160
Bluetooth160
Wlan161
Wlan Ap163
Lan163
Lan Scan164
Lan Ext2 / Ext3 / Ext5 / Ext6165
File Transfer165
Options166
Available166
Install167
Update167
Backup168
Restart168
Help169
B Introduction to Remote Vicom Sample App170
Overview170
Requirements170
General Requirements170
Preparation170
Usage171
Connection Establishment171
Connection Type Selection171
Server Discovery171
GSM RSSI Scan173
GSM Preferences173
GSM Scan Results174
WCDMA Top-N Pilot Scan175
WCDMA Top-N Pilot Preferences175
WCDMA Top-N Pilot Scan Results175
LTE Top Signal Scan176
LTE Top Signal Preferences176
LTE Top Signal Scan Results177
Throughput Test Case178
Throughput Preferences178
Throughput Results178
RF Power Scan179
RF Power Scan References179
RF Power Scan Results180
C Managing Scanner Device with R&S TSME Device Manager182
Installing and Managing Software License Keys - "Options182
Configuring Measurement Bands - "Band Configuration184
Obtaining Firmware and Correction Data Updates - "Updates186
Aligning R&S TSMA6 Manually - "Self Alignment187
Configuring Downconverter R&S TSME30DC/ TSME44DC - "Downconverter Configuration188
Index190

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R&S TSMA6 Specifications

General

Brand	R&S
Model	TSMA6
Category	Scanner
Language	English

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