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All C10 HD consoles are available ex-works and can be collected from SSL’s headquarters in Begbroke, Oxfordshire, UK.
Packing and shipment by specialist carrier can be provided at additional cost. Various options are available but generally
consoles will be packed into wooden crates suitable for airfreight.
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C10 HD systems do not include on-site commissioning by an SSL engineer as standard
†
. Commissioning can be requested
at the time of purchase at additional cost and is usually expected to take from 1 to 2 days depending on system size,
options included and the I/O capacity.
†
Commissioning will be automatically included for systems that include processor redundancy, stageboxes equipped with SDI
cards or a MORSE router.
You should contact your local SSL office or agent at least four weeks prior to delivery to arrange a commissioning date.
Before the console can be installed all building work should be completed and the environment MUST be clean. The presence
of dust – particularly cement particles – increases the chance of long-term damage being caused to the moving faders and
other controls. Such damage may cause the warranty to be rendered invalid.
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Two days of standard operator training can be ordered for the C10 HD system. This is normally be scheduled to take
place immediately following the commissioning period and is usually carried out by the commissioning engineer. The
training period may also be extended by an additional day to cover basic maintenance functions.
Any training should be requested at the time of order. For all training we recommend that no more than five persons
attend each session. If the use of an interpreter is necessary the training period may need to be extended (at additional
cost). Note that travel and subsistence costs are not normally included. For further information please contact SSL’s
training department at: support@solidstatelogic.com.
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