3 - 2 DS7708 2D Vertical Slot Scanner Product Reference Guide
Troubleshooting
NOTE If after performing the checks in Table 3-1 the problem persists, contact the distributor or call the Zebra
Support Center. See Service Information on page x for more information.
Table 3-1
Troubleshooting
Problem Possible Causes Possible Solutions
The red LED illumination does not
come on when the directions for
installing the host cable are followed.
No power to the scanner. Ensure the host has power, and is
on. If the scanner uses a separate
power supply, ensure it is connected
to a working AC outlet.
Power-up sequence is incorrect.
Refer
to the Product Reference
Guide for more
information.
Interface cable is not properly
connected.
Check for
loose cable connections.
The red LED illumination gets brighter
when the bar c
ode is presented in the
field of view, but bar code cannot be
read.
Scanner is not programmed
to
read the bar code type.
Ensure scanner is programmed to
read the bar code type scanned.
Bar code is damaged. Try scanning other bar codes of the
same bar code t
ype.
Bar code is not within the
scanner's decode
range.
Move the bar code to the region
within the scanner's decode range.
The host has disabled
scanning or overr
idden
parameter settings.
See the technical person in charge
of scanning.
The red LED illumination turns on dim
and does not get brig
hter (the scanner
does not change to active decoding
mode) when a bar code is presented in
the field of view.
Bar code is not within the
sc
anner's detection range.
Move the bar code to the region
within the scanner’s detection
range.
To Next Page
Loading...
