Chapter 10 Troubleshooting Alpha Compact 32708612
Version: 14.12.2012 page 131 of 135
Error Messages via Display
As soon as an error was detected at the labeler, the ALPHA COMPACT stops and both
relay signals (READY and SYNC) fall (passive). In the second line of the display an error
message is indicated. Its meaning is described as follows:
Reset error after troubleshooting by pushing any button. The labeler changes auto-
matically to ready mode and the READY-relay is active again.
DISPLAY MESSAGE DESCRIPTION CAUSE/ SOLUTION
NOT RESPONDING
This message indicates
internal communication
problems between control-
ler and motor control.
Possible cause can be loose cable
connections (inside and outside of
the controller) or strong magnetic
fields in the environment. If neces-
sary, please let check by qualified
personnel…
PARAMETERS ER-
ROR
The memory-test when
switching on the controller
resulted in a checksum
error.
Activated parameters might be
damaged. If the error is still indicat-
ed after a new memory test, a chip
in the controller is probably dam-
aged. Please contact the Service
Hotline (see page 9).
TRIGGER ERROR
The trigger for application
comes during application
cycle.
Increase the distance between the
products or increase the accelera-
tion ramps.
L. EDGE NOT FOUND
The label sensor does not
detect label material.
Check the setting of the sensor for
label detection.
Check whether there are labels on
the label liner.
NOT RESPONDING
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