Chapter 15 15-3
Safety and Regulatory Information
General Information
Shipment for Service
If you are sending the instrument to Agilent Technologies for service, ship the analyzer to
the nearest Agilent service center for repair, including a description of any failed test and
any error message. Ship the analyzer using the original or comparable antistatic
packaging materials.
Table 15-1 Agilent Technologies Sales and Service Offices
Online assistance: www.agilent.com/find/assist
United States
(tel) 1 800 452 4844
Latin America
(tel) (305) 269 7500
(fax) (305) 269 7599
Canada
(tel) 1 877 894 4414
(fax) (905) 282-6495
Europe
(tel) (+31) 20 547 2323
(fax) (+31) 20 547 2390
Australia
(tel) 1 800 629 485
(fax) (+61) 3 9210 5947
New Zealand
(tel) 0 800 738 378
(fax) (+64) 4 495 8950
Japan
(tel) (+81) 426 56 7832
(fax) (+81) 426 56 7840
Singapore
(tel) 1 800 375 8100
(fax) (65) 836 0252
Malaysia
(tel) 1 800 828 848
(fax) 1 800 801 664
India
(tel) 1 600 11 2929
(fax) 000 800 650 1101
Hong Kong
(tel) 800 930 871
(fax) (852) 2506 9233
Taiwan
(tel) 0800 047 866
(fax) (886) 2 25456723
Philippines
(tel) (632) 8426802
(tel) (PLDT subscriber only)
1 800 16510170
(fax) (632) 8426809
(fax) (PLDT subscriber only)
1 800 16510288
Thailand
(tel) (outside Bangkok)
(088) 226 008
(tel) (within Bangkok)
(662) 661 3999
(fax) (66) 1 661 3714
People’s Republic of China
(tel) (preferred)
800 810 0189
(tel) (alternate)
10800 650 0021
(fax) 10800 650 0121