What to do if Line 1 (or Line 2) LED is steady red on Clear-Com HelixNet Partyline?
- KKenneth HerreraSep 7, 2025
If the Line 1 (or Line 2) LED is steady red and one or more Beltpack has no bars showing up for signal strength, it indicates digital errors or cross-talk on that Powerline. To resolve this, check the Diagnostics->Powerlines->Powerline 1(or 2) page. Ensure the number of Beltpacks displayed matches the physical connections. If there's a mismatch, cross-talk is occurring; use properly shielded Mic or Cat cables. If the numbers match but errors or a high collision rate is displayed, verify you haven’t exceeded the Beltpack limit per Powerline or the specified distance according to the Cable capacity versus distance table.