12-20 Troubleshooting
3. Place the receive trays on a flat surface, as shown in the
following figure.
4. Remove all cassettes from the supply slots.
5. Check to see if the sheet is sticking out from one of the cassettes
or supply slots.
•
If the sheet is sticking out from one of the cassettes or supply
slots,
pull it out gently; then go to step 7.
•
If the sheet
IS NOT
sticking out from one of the cassettes or
supply slots,
go to the next step.
6. Look down in the imager to locate either the trailing or leading
edge of the sheet:
•
If you see the trailing edge in the lower part of the imager,
lift
the pickers (refer to the figure on page 12-15) and gently
remove the sheet, or push the corresponding cassette flap
down and feed the sheet back out the supply slot opening.
CAUTION
Do not touch the pick tires (which may be white or green); body oils from
your fingers are hard to remove and could eventually damage the tires.
Incorrect
Correct
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