Horizon Imager User’s Manual 12-21
Troubleshooting
•
If you see the leading edge in the upper part of the imager,
gently pull the sheet out through the top of the imager.
NOTE:
To access the jammed sheet, you may need to remove the ribbon and/or move the
ribbon carriage down using the
Load/Remove Ribbon
option in the Open Top Cover
menu.
•
If the leading edge is through the diverter,
gently pull the
sheet out through the diverter
(refer to the figure on
page 12-15).
7. Discard the sheet.
8. If the top cover is open, close it.
After a few seconds, the Status screen displays and printing
resumes if jobs are queued.
CAUTION
To avoid damaging internal components, use care when removing a sheet
from the media path in the upper part of the imager.
CAUTION
Never put a sheet back in the cassette. Dust or oil from your finger will
affect the image quality.
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