DataCard CP60 - Magnetic Stripe Errors (MS)

CP60 and CP60 Plus Service Manual 4-19
Magnetic Stripe Errors (MS)
Error
Code
Symptom Comments
MS-01401
MS-01402
MS-01403
Data sent does not match
requirements for track 1, 2, or 3.
 MS_T1_DATA_ERR
 MS_T2_DATA_ERR
 MS_T3_DATA_ERR
• Check the data entered to see if application is
sending data to match correct track format.
• Check the application and the printer
configuration to see that they match and are set
correctly.
If this occurs frequently:
• Run a cleaning card.
• Check the magnetic stripe head.
• Check the magnetic stripe optical encoder.
• Check the magnetic stripe daughter board.
MS-01404
MS-01405
MS-01406
Parity error reading data on
track 1, 2, or 3.
 MS_T1_PAR_ERR
 MS_T2_PAR_ERR
 MS_T3_PAR_ERR
If this occurs frequently:
• Run a cleaning card.
• Try different card stock.
• Check the printer’s coercivity setting to make
sure it matches the cards being used.
• Run the Calibrate MS Head in Diagnostics.
• Check the magnetic stripe head.
• Check the magnetic stripe optical encoder.
• Check the magnetic stripe daughter board.
MS-01407
MS-01408
MS-01409
LRC error reading data on track
1, 2, or 3.
 MS_T1_LRC_ERR
 MS_T2_LRC_ERR
 MS_T3_LRC_ERR
The longitudinal redundancy check failed. If this
occurs frequently:
• Run a cleaning card.
• Try different card stock.
• Check the printer’s coercivity setting to make
sure it matches the cards being used.
• Run the Calibrate MS Head in Diagnostics.
• Check the magnetic stripe head.
• Check the magnetic stripe optical encoder.
• Check the magnetic stripe daughter board.
MS-01410
MS-01411
MS-01412
Start Sentinel error reading data
on
track 1, 2, or 3.
 MS_T1_SS_ERR
 MS_T2_SS_ERR
 MS_T3_SS_ERR
An error was encountered at the beginning of the
data record. If this occurs frequently:
• Run a cleaning card.
• Try different card stock.
• Check the printer’s coercivity setting to make
sure it matches the cards being used.
• Run the Calibrate MS Head in Diagnostics.
• Check the magnetic stripe head.
• Check the magnetic stripe optical encoder.
• Check the magnetic stripe daughter board.