CP60 and CP60 Plus Service Manual  4-17 
 
 
Input Errors (IS) 
Error 
Code 
Symptom Comments 
IS-01206  A card was not picked successfully.  
 ERR_IH_NO_CARD_PICKED 
•  Reload the card stock. 
•  Inspect the card gate in the input hopper 
and verify that the spring is in place and 
working correctly. 
•  Check the transport belt and pulleys for 
damage. 
•  Check the belt tensioner to make sure it is 
putting tension on the transport timing belt. 
•  Check the rocker arm springs and make sure 
they are placed correctly and not damaged.
•  Test the card input sensor to see if it toggles. 
•  Test the pick motor functions. 
•  Test the transport motor functions. 
Duplex Module Errors (DM) 
Error 
Code 
Symptom Comments 
DM 
00760 
The duplex mechanism did not 
reach the correct position. 
 ERR_FLP_POSITION 
One or more sensor transitions was not 
detected.  
•  Check the flipper for obstructions. 
•  Check if the clutch is functioning. 
•  Check if the sensor is functioning. 
•  Check the duplex motor. 
DM 
00762 
 
The card is stuck in the duplex 
module. 
 ERR_FLP_CARD_JAM 
The duplex entry sensor did not clear.  
•  Check the sensor. 
•  Check the duplex motor. 
DM 
00765 
The duplex module is not installed or 
detected.  
 ERR_FLP_NOT_INSTALLED 
The driver attempted to send a duplex job to a 
printer not equipped with a duplex module. 
Check the duplex interface cable and circuit 
board. 
DM 
00767 
The card is lost in the duplex module. 
 ERR_FLP_CARD_LOST 
The duplex entry sensor was not blocked when 
expected. 
•  Check the sensor. 
•  Check the duplex motor.