Email Alerts Wizard Configuration Wizards
170 U41840-J-Z125-7-76
Figure 110: Email Alerts Wizard: Server
Step 3: Recipients
1. Under Add Email Recipient, enter information about the recipient (see Figure 111):
● Name - The name of the recipient.
● Email Address - The e-mail address of the recipient.
● Notification Type - Select the types of notifications to send to the recipient:
● High - Send e-mail notifications for High service tickets.
High service tickets indicate that a critical problem has occurred and needs to
be resolved immediately. The operation and performance of the ETERNUS
CS800 are degraded, and there is a risk of system failure or data loss.
● High and Medium - Send e-mail notifications for High and Medium service
tickets.
Medium service tickets indicate that a serious problem occurred and needs to
be resolved, but it does not necessarily need to be fixed immediately. The
operation and performance of the ETERNUS CS800 may be degraded.
● All - Send e-mail notifications for High, Middle, and Low service tickets, as well
as any administration alerts.
Low service tickets indicate that a minor problem occurred and needs to be
resolved, but the operation and performance of the ETERNUS CS800 are not
significantly affected.
2. Select the Notification Enabled check box to enable sending of notifications to the
recipient.
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