Common Problems and Solutions Troubleshooting
452 U41840-J-Z125-7-76
Hardware Problems
Table 23 describes corrective actions for problems occurring with the system hardware.
Table 23: Hardware Problems
Problem Corrective Action
The system does not power
on.
Make sure the power cords are connected to a grounded
electrical outlet and the power switches located on the
back of the power supplies are on. If the problem persists,
contact your Fujitsu Customer Support representative to
arrange for service (see "Support and Help" on page 18).
One power supply is not
functioning.
Determine which power supply has failed by observing the
red fault LED on the power supply. Contact your Fujitsu
Customer Support representative to arrange for service
(see "Support and Help" on page 18).
Both power supplies are not
functioning.
Determine which power supply has failed by observing the
red fault LED on the power supply. Contact your Fujitsu
Customer Support representative to arrange for service
(see "Support and Help" on page 18).
One fan is not operating. Determine which fan has failed by reading the service
ticket generated by the system. Contact your Fujitsu
Customer Support representative to arrange for service
(see "Support and Help" on page 18).
Multiple fans are not
operating.
V
CAUTION!
Turn the system off immediately! The system will
overheat with multiple fans not operating.
Contact your Fujitsu Customer Support representative to
arrange for service (see "Support and Help" on page 18).
A hard drive is not responding Determine which drive has failed by observing the red
fault LED on the drive carrier. Contact your Fujitsu
Customer Support representative for a drive carrier
replacement (see "Support and Help" on page 18).
A SAS cable is removed
during normal operation.
The system will shut down as soon as it recognizes the
problem. There is a potential for data loss.
Power off the system, re-insert the SAS cable and restart
the system. Depending on the state of the system when
the SAS cable was removed, a long-running, mandatory
data verification may occur.
To Next Page
Loading...
