3. Select option 5 on the Incorrect Licensed Internal Code Install message line.
When the Display Incorrect Licensed Internal Code Install display appears on
the console, press the Enter key.
If the load-source disk unit in position 1 of the system unit does not contain the
correct level of Licensed Internal Code, restore the Licensed Internal Code to the
disk unit in position 1 of the system unit (see “Restoring Licensed Internal Code”
in the iSeries Service Functions information).
This ends the procedure.
0020: The system appears to be a one disk unit system.
Select Manual mode and perform an IPL to DST (see “Dedicated Service Tools
(DST)” in the iSeries Service Functions information).
This ends the procedure.
0021: The system password verification failed.
Select Manual mode and perform an IPL to DST (see “Dedicated Service Tools
(DST)” in the iSeries Service Functions information). You will be prompted for the
correct system password.
Enter the correct system password. If the correct system password is not available:
v Select the Bypass the system password option from the prompt.
v Have the customer contact the marketing representative immediately to order a
new system password from IBM.
This ends the procedure.
0022: A different compression status was expected on a reporting disk unit.
Accept the warning. The reported compression status will be used as the current
compression status.
This ends the procedure.
0023: There is a problem with a disk unit subsystem. As a result, there are
missing disk units in the system.
The system is capable of IPLing in this state.
Perform the following:
1. Select DST using Function 21 (see “Control Panel Functions” in the iSeries
Service Functions information).
2. On the Service Tools display, select the Start a Service Tool option (see the iSeries
Service Functions).
3. Select the Product activity log option on the Start a Service Tool display.
4. Select the Analyze log option on the Product Activity Log display.
5. On the Select Subsystem Data display, select the option to view All Logs.
Note: You can change the From: and To: Dates and Times from the 24 hour
default if the time that the customer reported having the problem was
more than 24 hours ago.
LIC PIPs
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation 361
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