↓ Use the new SRC or reference code to correct the problem (see
“Chapter 2. Unit Reference Codes” on page 59).
This ends the procedure.
12. Perform the following:
a. Power off the system or expansion tower (see “Powering On and
Powering Off the System and Logical Partitions” on page 922).
b. Exchange the FRUs in the failing item list for the SRC you have now. Start
with the highest probable cause of failure (see the failing item list for this
reference code in “Chapter 2. Unit Reference Codes” on page 59 and
“Chapter 4. Removal and Installation Procedures” on page 617). Perform
steps 13 through 18 of this procedure after you exchange each FRU until
you determine the failing FRU.
Note: If you exchange a disk unit, do not attempt to save customer data until
instructed to do so in this procedure.
13. Power on the system or the expansion tower.
Does an SRC appear on the control panel?
No Yes
↓ Go to step 16 of this procedure.
14. Does the Disk Configuration Error Report display or the Disk Configuration
Warning Report display appear on the console?
No Yes
↓ Select option 5, then press F11, then press the Enter key to display the
details.
If all of the reference codes are 0000, go to “LIC-PIP 11” on page 350
and use cause code 0002. If any of the reference codes are not 0000, go
to step 11 of this procedure and use the reference code that is not
0000.
Note: Use the characters in the Type column to find the correct
reference code table.
15. Look at the product activity log (see “Product Activity Log” in the iSeries
Service Functions information).
Is an SRC logged as a result of this IPL?
Yes No
↓ The last FRU you exchanged was failing.
Note: Before exchanging a disk unit, you should attempt to save
customer data. Go to “Disk Unit” under “Chapter 4. Removal
and Installation Procedures” on page 617 before exchanging a
disk unit.
This ends the procedure.
16. Record the SRC on the Problem Summary Form (see “Appendix A. Problem
Summary Form” on page 951).
Is the SRC the same one that sent you to this procedure?
No Yes
SDIOP PIPs
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation 403
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