IBM i 830

No Yes
↓ Exchange the FRUs in the failing item list for the reference code that
sent you to this procedure.
2. Perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries
Service Functions information).
Does an SRC appear on the control panel?
No Yes
↓ Go to step 6 of this procedure.
3. Does the Disk Configuration Error Report display or the Disk Configuration
Warning Report display appear on the console?
Yes No
↓ Go to step 5 of this procedure.
4. Does one of the following messages appear in the list?
v Missing disk units in the configuration
v Missing mirror protection disk units in the configuration
v Device parity protected units in exposed mode.
No Yes
↓ Select option 5, then press F11, then press the Enter key to display the
details.
If all of the reference codes are 0000, go to “LIC-PIP 11” on page 350
and use cause code 0002. If any of the reference codes are not 0000, go
to step 6 of this procedure and use the reference code that is not 0000.
Note: Use the characters in the Type column to find the correct
reference code table.
5. Look at the product activity log (see “Product Activity Log” in the iSeries
Service Functions information).
Is an SRC logged as a result of this IPL?
Yes No
↓ You cannot continue isolating the problem. Use the original SRC and
exchange the failing items, starting with the highest probable cause of
failure (see the failing item list for this reference code in “Chapter 2.
Unit Reference Codes” on page 59). If the failing item list contains FI
codes, see “Failing Items” on page 479 to help determine part numbers
and location in the system.
This ends the procedure.
6. Record the SRC on the Problem Summary Form (see “Appendix A. Problem
Summary Form” on page 951).
Is the SRC the same one that sent you to this procedure?
Yes No
↓ A different SRC or reference code occurred. Use the new SRC or
reference code to correct the problem (see “Starting Point for All
Problems” on page 4).
This ends the procedure.
7. Determine the device unit reference code (URC) from the SRC. If the Disk
Configuration Error Report display or Disk Configuration Warning Report
SDIOP PIPs
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation 411