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Monarch nice3000 User Manual

Monarch nice3000
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9 Troubleshooting NICE3000
new
User Manual
- 270 -
9
Fault
Code
Name Possible Causes Solution
Level
Err10
Controller
overload
This fault is reported
generally when the
controller runs at the
current higher than the
rated value for a long
time. The causes include:
The mechanical
resistance is too large.
The balance coefcient is
improper.
The encoder feedback
signal is abnormal.
Motor auto-tuning is not
performed properly (the
elevator running current is
higher than the normal in
this case).
1. Eliminate mechanical problems:
Check whether the brake is released,
and whether the brake power supply is
normal.
Check whether the balance coefcient is
proper.
Check whether the guide shoes are too
tight.
2. Check the motor auto-tuning result:
Check whether the encoder feedback
signal and parameter setting are correct,
and whether the initial angle of the
encoder for the PMSM is correct.
Check the motor parameter setting and
perform motor auto-tuning again.
3. If this fault is reported when the slip
experiment is carried on, perform the slip
experiment by using the function set in F3-
24.
4A
Err11 Motor overload
FC-02 is set improperly.
The mechanical
resistance is too large.
The balance coefcient is
improper.
Restore FC-02 to the default value.
Refer to the solution of Err10.
3A
Err12
Power supply
phase loss
The power input phases
are not symmetric.
The drive control board
fails.
Check whether the three phases of
power supply are balanced and whether
the power voltage is normal. If not, adjust
the power supply.
Contact us or directly our agent.
4A
Err13
Power output
phase loss
The output wiring of the
main circuit is loose.
The motor is damaged.
Check whether the motor wiring is
secure.
Check whether the RUN contactor on the
output side is normal.
Eliminate the motor fault.
4A
Err14
Module
overheat
The ambient temperature
is too high.
The fan is damaged.
The air lter is clogged.
Lower the ambient temperature.
Clear the air lter.
Replace the damaged fan.
Check whether the installation clearance
of the controller satises the requirement.
5A

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Monarch nice3000 Specifications

General IconGeneral
BrandMonarch
Modelnice3000
CategoryController
LanguageEnglish

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