NEC SL2100 - Incoming Ring Group Assignment for ACD Group

Program 41 : ACD Setup
41-03 : Incoming Ring Group Assignment for ACD Group
Level:
SA
Description
In Program 41-03 : Incoming Ring Group Assignment for ACD Group for each incoming trunk
group set up in Program 22-05, designate which ACD Group (1 ~ 8) the trunks should ring for each of
the eight Work Periods. Also use this program to assign an Incoming T
runk Ring Group as priority or
normal. Use Program 41-06 to set up the Work Schedules and Work Periods for trunks. Use Program
41-07 to assign the Work Schedules to the days of the week.
Input Data
Incoming Ring Group Number 1 ~ 50
ACD Work Period Mode Number 1 ~ 8
Item
No.
Item Input Data Description Default
01 ACD Group Number 0 ~ 8
0 = No Setting
For each incoming trunk group set up in
Program 22-05, designate which ACD
Group (1 ~ 8) the trunks should ring for
each of the eight Work Periods.
0
02 Night Announcement
Service
0 = No
1 = Yes
Designate for each incoming trunk, wheth-
er or not Night Announcement Service is
assigned.
0
03 Priority Data 0 = No priority
1 = Highest priority
：
4 = Low priority
Determine whether or not an incoming call
to a trunk ring group should follow a priori-
ty assignment.
0
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
• Ring Groups
SL2100 ISSUE 2.0
2-392 Program 41 : ACD Setup
Program
41