Program 41 : ACD Setup
41-18 : ACD Agent Identity Code Setup
Level:
SA
Description
Use Program 41-18 : ACD Agent Identity Code Setup to define the ACD Agent Identity Code Table.
Input Data
AIC Table No. 1 ~ 128
Item
No.
Item Input Data Default Related
Program
01 ACD Agent Identity Code Up to four digits No Setting 41-17
02 Default ACD Group Number 0 ~ 8
0 = No Setting
0
03 ACD Group Number in Mode
1
0 ~ 8
0 = No Setting
0
04 ACD Group Number in Mode
2
0 ~ 8
0 = No Setting
0
05 ACD Group Number in Mode
3
0 ~ 8
0 = No Setting
0
06 ACD Group Number in Mode
4
0 ~ 8
0 = No Setting
0
07 ACD Group Number in Mode
5
0 ~ 8
0 = No Setting
0
08 ACD Group Number in Mode
6
0 ~ 8
0 = No Setting
0
09 ACD Group Number in Mode
7
0 ~ 8
0 = No Setting
0
10 ACD Group Number in Mode
8
0 ~ 8
0 = No Setting
0
Conditions
None
Feature Cross Reference
None
SL2100 ISSUE 2.0
2-408 Program 41 : ACD Setup
Program
41