Program 41 : ACD Setup
41-19 : ACD Voice Mail Delay Announcement
Level:
SA
Description
Use Program 41-19 : ACD Voice Mail Delay Announcement
to assign InMail Master Mailboxes
(Program 47-03) as ACD Delay Announcement Mailboxes.
Input Data
ACD Group Number 1 ~ 8
Item
No.
Item Input Data Description Default
01 Delay Message Start
Timer
0 ~ 64800 (seconds)
Determine the time the system waits be-
fore playing the Delay Message.
0
02 Mailbox Number for
1st Announcement
Message
Dial (up to eight digits) Assign the Voice Mail ACD Announcement
Mailbox as the message source for the 1st
Announcement Message.
No Setting
03 1st Delay Message
Sending Count
0 ~ 255
0 = No message is
played.
Determine the 1st Delay Message Sending
Count. This entry must be set to 1 or high-
er for the message to play.
0
04 Mailbox Number for
2nd Announcement
Message
Dial (up to eight digits) Assign the Voice Mail ACD Announcement
Mailboxes as the message source for the
2nd Announcement Message.
No Setting
05 2nd Delay Message
Sending Count
0 ~ 255
0 = No message is
played.
Determine the 2nd Delay Message Send-
ing Count. This entry must be set to 1 or
higher for the message to play.
0
06 Wait Tone Type at
Message Interval
0 = Ring Back Tone
1 = Music On Hold Tone
2 = Background Music
Source
Determine what the caller hears between
the messages.
0
07 ACD Forced Discon-
nect Time after 2nd
Announcement
0 ~ 64800 (seconds) Assign the time the system should wait af-
ter the end of the ACD Delay Message be-
fore disconnecting.
0
08 Delay Message Inter-
val Time
0 ~ 64800 (seconds) Set the time for the interval between the
Delay Messages.
20
Conditions
None
Feature Cross Reference
None
ISSUE 2.0 SL2100
Programming Manual 2-409
Program
41
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