NEC SL2100 - ACD Weekly Schedule Setup

Program 41 : ACD Setup
41-07 : ACD Weekly Schedule Setup
Level:
SA
Description
Use Program 41-07 : ACD Weekly Schedule Setup to assign the four W
ork Schedules (1 ~ 4) to
days of the week. The assignments you make in this program apply to both the ACD Agent Work
Schedules (Program 41-05) and the Trunk Work Schedules (Program 41-06).
Input Data
Item No. Item Input Data Default
01 Day Number 1 = Sunday
2 = Monday
3 = Tuesday
4 = W
ednesday
5 = Thursday
6 = Friday
7 = Saturday
0
Time Pattern 0 ~ 4
0 = No ACD
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
SL2100 ISSUE 2.0
2-396 Program 41 : ACD Setup
Program
41