TABLE OF CONTENTS
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Table of Contents
SECTION 1 – Installing Printer 1
Transport Inspection 1
Tools Needed 1
Choose a Location 2
Operating Conditions 2
Unpacking 2
Contents of Packaging 3
Removing Shipping Materials (Shipping Tape) 4
Install Print Platen & Drip Tray Assembly 5
Attach Media Side Guides and Rear Media Support Guide/Sled 7
Connect Printer 9
Connect to Computer 9
SECTION 2 – Troubleshooting 10
Power Problems 10
Interface Communication Problems 10
Service Station 10
Feeding Problems 11
Memjet Printhead 12
Printing Problems 13
Software Problems 13
Errors and Warnings 14
Jams in Printer 20
SECTION 3 – Touchsreen and Toolbox Operation 21
Drop-Down Menu Options 21
Using Printer Toolbox 24
Drop-Down Menu Options 24
Advanced Service Menus 32
Update Firmware 34
SECTION 4 – Adjustments 35
Feed Drive Motor Belt Tension Adjustment 35
Paper Path Drive Motor Belt Tension Adjustment 35
Paper Path Rollers Belt Tension Adjustment 36
Printhead Lift Motor Drive Belt Tension Adjustment 36
Printhead Lift Assembly Belts Tension Adjustment 37
Service Station Motor Drive Belt Tension Adjustment 38
Service Station Positioning Belts Tension Adjustment 38
Media Thickness Adjustment Lift Motor Drive Belt Tension Adjustment 40
Media Thickness Adjustment Lift Belt Tension Adjustment 40
Testing Belt Tension 41
SECTION 5 – Disassembly/Assembly Procedures 43
Printer Basic Disassembly 43
Service Disassembly Procedures 43
Printer Covers 44
Operator Side Covers 44
Non-Operator Side Covers 44
Control Panel 45
Top Cover 45
Ink Tank Door 46
Exit Cover 46
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