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Appendix A: Technical Support 311
A
Appendix A: Technical Support
We have tried to ensure that you get the most up-to-date information available about
the HSG, and we hope this User’s Guide has met all your operational and
performance needs. However, we understand that occasionally you may run into
problems that require additional technical support.
“Troubleshooting” on page 305 provides some basic troubleshooting information and
procedures that will help you to diagnose and solve your problem (if the problem is
related to the HSG). Additionally, you should check with your network
documentation to verify that the network components are functioning correctly.
If you cannot resolve the problem with your documentation resources, try connecting
to our corporate Web site. We may have new information posted here that addresses
your issues.
www.nomadix.com
If you are still having problems, our friendly and experienced technical support team
is always ready to assist you.
When contacting technical support, please have your HSG’s serial
number available. The serial number is located on the bottom panel of
your HSG.
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