Océ MP1020 User Manual

12
Troubleshooting
12-4 MP1020/1025/1035
2
Note
Up to 29 document print jobs (including “Proof Print” and “Secured
Print”) can be stored in the memory of this machine. If more than 29 jobs
are stored, new jobs cannot be received. Check whether there are print
jobs remaining in “Proof Print” and “Secured Print” in Box mode on this
machine’s control panel. If jobs are remaining, print or delete the stored
jobs.
If the problem persists after all of these procedures have been performed,
read the User’s Guide [Copy Operations].
The machine does not
start printing although the
print job was completed
on the computer.
The printer driver selected for
printing is not compatible with
the printer controller.
Check the printer name select-
ed.
The network cable, parallel ca-
ble, or USB cable is disconnect-
ed.
Check that the cable is connect-
ed properly.
An error has occurred in this ma-
chine.
Check this machine’s control
panel.
A print job is queued in this ma-
chine, delaying printing.
Check the job order on the Ac-
tive Jobs list of the machine’s
control panel.
“Save in User Box” was select-
ed for the print job.
Check if the print job is stored
on the Box screen of this ma-
chine’s control panel.
“Secure Print” was selected for
the print job.
Check if the print job is held on
the Secure Print screen of this
machine’s control panel.
If the account track settings
have been applied, an unregis-
tered account name (or pass-
word) may have been entered.
Enter the correct account name
(or password).
If the authentication settings
have been applied, an unregis-
tered user name (or password)
may have been entered.
Enter the correct user name (or
password).
Available computer memory
space is not sufficient.
Perform a test print to check
whether printing is possible.
The connection of this machine
to the network is not yet estab-
lished (while connecting to a
network).
Consult with the network admin-
istrator.
Available memory space is not
sufficient.
Add memory.
Symptom Probable cause Action

Océ MP1020 Specifications

General

Brand	Océ
Model	MP1020
Category	Printer Accessories
Language	English