149Pinnacle Systems TARGA 3000
Appendix B: Troubleshooting & Contacting Pinnacle Systems
TARGA 3000 Troubleshooting
Occasionally, you may have a problem while using your Pinnacle Systems TARGA card.
This Appendix covers potential situations and describes steps you can take to identify and
correct them. TARGA troubleshooting in this Appendix is subdivided into the following
categories:
• General Problems
• IRQ Problems
• Monitor Problems
• Video Capture Problems
• Audio Problems
• Playback Problems
Important: If your problem is not solved by this Troubleshooting section, additional
help can be obtained from the Pinnacle Systems Customer Satisfaction Center. Refer to
the Customer Satisfaction Center section later in this Chapter.
General Problems
The computer will not initialize (boot) or finish starting up after the TARGA 3000
card is installed.
— This problem may be due to a conflict in the PCI bus parity between the TARGA
card and the computer. The solution is to remove the TARGA card and then start the
computer, and while the computer is initializing enter the advanced section of the
BIOS program and disable PCI Parity Checking.
— Take out the TARGA 3000 card and try to boot. If the computer still will not boot,
check that the processor card and all other cards are securely in place, and that all
connections are good.
The TARGA 3000 card, Adobe Premiere, and/or your overall system does not seem
to work properly.
— Make sure you select TARGA 3000 as the editing mode when entering Adobe
Premiere. This is required to correctly load the plug-ins. If you select Quicktime or
Video For Windows, the TARGA 3000 will not work and in some circumstances the
system can become unstable.
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