Chapter 2: Troubleshooting Your Library
Working With Tickets
Quantum Scalar i6000 User’s Guide 69
Viewing Tape Alerts
To view tape alerts:
1 Click the Media Integrity Analysis tab on the Ticket Details dialog
box.
Note: The Media Integrity Analysis tab only appears on the
Ticket Details dialog box for drive subsystem tickets.
The Media Integrity Analysis view appears, displaying one of the
following:
• If the ticket contains a valid drive serial number and the drive is
present in the library, the view displays a list of drive SNs in the
left pane and media IDs in the right pane for which tape alerts
exist for the specified date range.
• If the drive serial number given in the ticket is invalid or if the
drive is not present in the library, the view displays the message,
“Invalid serial number or drive is no longer present.”
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