Warnings and Errors Load/Unload Errors
Page 238
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• Correct condition - disconnect the material coil box and ensure that it is properly prepared
for installation and load. See “Handling/Storing Materials” (page 121) and “Connecting
Material Coil Box To Printer” (page 108) for details. Reload the material coil box (see
“Loading Material” (page 107)).
Purge failed
• Indicates that filament is currently in the head, but the load failed.
• Correct condition - unload model and support material (see “Unloading Material”
(page 118)) and then reload these materials (see “Loading Material” (page 107)). Once
loaded, verify that material purges from the tips by performing a manual purge of each tip
using the purge buttons within the Tip Maintenance page (see “Head Maintenance”
(page 65)).
Resource not available
• Indicates that the printer is in the process of completing another task and a load/unload
cannot be started until the task is complete.
• Correct condition - wait a couple of minutes and then attempt to load/unload material.
Task already running
• Indicates that the printer is in the process of loading or unloading another bay. Only one
material bay can be loaded or unloaded at a time.
• Correct condition - wait until the load/unload in process is complete before attempting to
load material to or unload material from another material bay.
Invalid material
• Indicates that the installed material is not licensed for use with the printer.
• Correct condition - to adjust your printer’s material license please contact Stratasys
Customer Support or your regional Stratasys office (see “Getting Help” (page 233) for
contact information).
Cannot load model in to support head
• Indicates that you have inserted a model material coil box’s filament key into the wrong
filament port in the printer.
• Correct condition - Remove the material key from its current location and insert it into the
upper filament port. See Figure 10 (page 34) for details.
Cannot load support in to model head
• Indicates that you have installed a support material coil box’s filament key into the wrong
filament port in the printer.
• Correct condition - Remove the material key from its current location and insert it into the
lower filament port. See Figure 10 (page 34) for details.
Cannot change material type during build
• Indicates that the printer is currently in the process of building and you are attempting to
change model or support material during the build.
• Correct condition - you cannot change material types while the printer is in the process of
building a part. Wait until the build is complete before changing materials.