Warnings and Errors Build Abort Errors
Page 241
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Build Abort Errors
Aborted by user
• Indicates that the abort was initiated by the operator.
• Correct condition - remove the aborted build from the printer, see “Removing a Part from
the Printer” (page 133) for instructions.
Failed to find Z zero
• Indicates that the Z stage failed to find its home position.
• Correct condition - verify that there is nothing obstructing the calibration targets on the
platen, see “Cleaning the Platen” (page 178) for instructions.
Failed to process the part
• An error occurred when attempting to translate the CMB file into commands for the printer.
• Correct condition - often the result of a corrupted or outdated CMB file. Ensure that your
printer’s software version is up to date (see “Updating Controller Software” (page 167)) and
that you are using the correct version of GrabCAD Print software. Reprocess, reorient, and
resend the job file to the printer using GrabCAD Print (see “GrabCAD Print Software”
(page 40)) and then restart the build (see “Basic Job Build Tasks” (page 124) for
instructions).
Failed to load toolpaths
• Printer unexpectedly lost job information during the build.
• Correct condition - reprocess, reorient, and resend the job file to the printer using GrabCAD
Print (see “GrabCAD Print Software” (page 40)). If you encounter the same error when
rebuilding with the reprocessed file, attempt to build a different file to see if the error occurs
again. If so, contact Stratasys Customer Support or your regional Stratasys office (see
“Getting Help” (page 233) for contact information).
Failed to calibrate tip offsets
• Indicates that the printer failed to calibrate tip offsets.
• Correct condition - perform an automatic tip calibration (“Automatic Tip Calibration”
(page 151)). If calibration fails, perform a manual tip calibration (“Manual Tip Calibration”
(page 154)). If calibration fails again, contact Stratasys Customer Support or your regional
Stratasys office (see “Getting Help” (page 233) for contact information).
Active spool removed
• Indicates that the active material coil box was disconnected. This is only displayed when
the printer is preparing for a build.
• Correct condition - install a material coil box and load model material. See “Connecting
Material Coil Box To Printer” (page 108) and “Loading Material” (page 107) for instructions.
All abort related errors must be acknowledged on the User Interface before the printer
is put into an aborted state.
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