Stratasys F770 - Page 256

Finding a Remedy Head Errors
Page 245
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Finding a Remedy
The following table lists various troubleshooting scenarios you may encounter when operating
the printer and methods for resolving these scenarios.
Condition Possible Cause Remedy
Material coil
box will not
load
Empty material
coil box (zero
volume).
Remove and replace empty material coil box (see “Handling/
Storing Materials” (page 121) and “Connecting Material Coil
Box To Printer” (page 108)).
Incorrect
material coil box
connected.
The F770 printer utilizes a different material coil box memory
chip than other Stratasys printers. As a result, only F770
material coil boxes can be used to build parts on the printer.
Ensure that an F770 material coil box is installed.
Material coil box
memory chip
circuit failed.
View the material coil box’s associated Material Status Icon
within the Materials page. If the icon is red, there may be an
issue with the material coil box’s memory chip. Disconnect
and then reconnect the material coil box. If the error persists,
replace the material coil box with a new one. See “Unloading
Material” (page 118), “Handling/Storing Materials”
(page 121), and “Loading Material” (page 107).
Filament
snagged within
material coil box.
Unload material. Open the material coil box and remove bag
and patch disc. Taking care not to shake or drop the material
coil bag, set the material coil bag gently on side its side.
Make a 20cm (8 in.) X-shaped incision into the material coil
bag. Locate and cut out snagged filament. If it is necessary to
remove the descant pouches from the material coil bag to
find the snagged filament, retain them. Remove remaining
filament from tube. Feed approximately meters of filament
through tube to confirm material feeds properly. Trim excess
material. Apply patch to material coil bag. While holding the
material coil bag from the sides, reinsert the material coil bag
into material coil box. Keep filament tube oriented 45° to box
slot. Trim any excess filament as required. Load material.
See “Unloading Material” (page 118), “Handling/Storing
Materials” (page 121), and “Loading Material” (page 107).
Filament does
not reach head
(load time-out
reached)
Disconnect the material coil box and replace with a new box
(see “Handling/Storing Materials” (page 121) and “Loading
Material” (page 107)).
If the error persists, contact Customer Support or your
regional Stratasys office (see “Getting Help” (page 233)
for
contact information).