7-43
Troubleshooting ＞ Self-diagnostic function
[CONFIDENTIAL]
F15X
Abnormality detecting in
an authentication device
control section
(1) Check the harness between authentication device
<=>Main boards, and the connection situation of a connector,
and perform an operation check.
(2) Exchange a Main board and perform an operation check.
(3) Get USBLOG and contact service headquarters.
1.Authentication device
<=> Main IF
Main PWB: YC6
Authentication device: IC
card reader etc.
F17X
Abnormality detecting in
a printer data control
part
(1) Exchange a Main board and perform an operation check.
(2) Get USBLOG and contact service headquarters.
F18X
Abnormality detecting
in a Video control sec-
tion
(1) Check the harness between Engine<=>Main boards, and
the connection state of a connector, and perform an operation
check.
(2) Exchange an Engine board and perform an operation
check.
(3) Exchange a Main board and perform an operation check.
(4) Get USBLOG and contact service headquarters.
F1DX
Abnormality detecting of
the image memory
Management
Department
(1) Exchange a Main board and perform an operation check.
(2) Get USBLOG and contact service headquarters.
*
F21X
F23X
Abnormality detecting in
an image-processing
part
(1) Check contact of a DDR memory and perform an
operation check.
(2) Exchange a Main board and perform an operation check.
(3) Get USBLOG and contact service headquarters.
F24X
Abnormality detecting in
the system
Management
Department
(1) Check contact of a DDR memory and perform an
operation check.
(2) Exchange a Main board and perform an operation check.
(3) Get USBLOG and contact service headquarters.
* F248 is the abnormalities
of a printer process.In
recurring by specific printer
data, please give me
cooperation at acquisition
of capture data and
USBLOG.
F25X
Abnormality detecting in
a network management
department
(1) Exchange a Main board and perform an operation check.
(2) Get USBLOG and contact service headquarters.
* It may occur according to
a visitor's network
environment.
F26X
F27X
F28X
F29X
F2AX
Abnormality detecting in
the system
Management
Department
(1) Exchange a Main board and perform an operation check.
(2) Get USBLOG and contact service headquarters.
F2BX
F2CX
F2DX
F2EX
F2FX
F30X
F31X
F32X
Abnormality detecting
in a network control
part
(1) Exchange a Main board and perform an operation check.
(2) Get USBLOG and contact service headquarters.
(Depending on an analysis result, it is packet capture
acquisition)
[Main body <=> External
network]
Ethernet network
F35X
Abnormality detecting in
the printing controlling
Management
Department
(1) Exchange a Main board and perform an operation check.
(2) Get USBLOG and contact service headquarters.
Numb
er
Contents Verification procedure & check point Remarks
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