Troubleshooting 146
6
6.2.3 Carousel (CAR) Error Messages
Carousel errors (Table 6- 4 ) may be the result of using a dirty carousel or using the wrong
carousel.
Clearing Carousel Errors
To clear carousel error messages:
1. Press Clear.
2. Open sample compartment door and remove carousel.
3. Clean carousel.
4. Insert the clean carousel or use a different Waters carousel (grey only).
5. If carousel errors continue, call Waters.
STOP
Attention: Use only Waters
grey carousels from Waters. The Waters 717plus
Autosampler does not work with WISP white or brown carousels.
Table 6-4 CAR Error Messages
Error Message Solution
CAR: Both carousel lift sensors on Reset autosampler, call Waters
CAR: Cannot run with door open Close door
CAR: Carousel homing deviation Follow the procedure above for clearing
carousel errors
CAR: Could not engage carousel Reset autosampler, call Waters
CAR: Could not maintain position Follow the procedure above for clearing
carousel errors
CAR: Could not position CAR (carousel) lift Reset autosampler, call Waters
CAR: Could not position carousel Follow the procedure above for clearing
carousel errors
CAR: Could not position to vial Follow the procedure above for clearing
carousel errors
CAR: Lift not active in purge mode Wait for purge cycle to complete before
attempting to remove a carousel