Chapter 4 Tools
Configuration
WCDMA Options Version 6.20
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TCP/IP Troubleshooting 1 The network connection does not appear to work at all.
– Ensure that the network card is installed when you switch on the 4400.
You can remove and reenter the same PCMCIA card once the 4400 has
booted.
– Check if the 4400 sounds a double-beep while booting. If it does, it
found the network card; if not, the PCMCIA card may be defective.
– Check if the cables are tightly connected to the PCMCIA card and to the
Ethernet wall outlet.
– Ensure that the PC supports the TCP/IP protocol stack. When a network
card is installed, some versions of the Microsoft Windows operating
system default to another protocol such as NETBEUI. Windows can run
several protocol stacks simultaneously, so installing the TCP/IP stack
usually does not affect other network connections and applications.
– Check if the IP address is valid and not already in use by another device
on the network. You can check this with your computer if it is on the
same network as the 4400: On a PC running the Microsoft Windows
operating system, open a command shell box (usually under Start-
Programs-Accessories) and enter the following command line:
ping
<address>
where <address> is the IP address of your 4400.
The ping should time out if the 4400 is switched off, but there should be
responses from your 4400 if it is up and running. If there are pings while
the 4400 is switched off, there is another device (such as a PC or another
4400) on the network; there must only be one device per address on the
network.
If there is no ping even when the 4400 is switched on, the address is not
a valid IP address in this network or network segment, or the 4400 is not
properly connected to the network (check cabling).
2 I can enter a new IP address, but the 4400 does not respond to messages
over the Ethernet connection.
After making changes to the IP parameters, they are only used after reboo-
ting the 4400.
3 Although I have entered an IP address for the 4400 and a server path, I do
not see the mounted device in the list of directories (e.g. when installing a
new software version).
– Check if the IP address is valid and not already in use by another device
on the network. You can check this with your computer if it is on the
same network as the 4400: On a PC running the Microsoft Windows
operating system, open a command shell box (usually under Start-
Programs-Accessories) and enter the following command line:
ping
<address>
where <address> is the IP address of your 4400.
The ping should time out if the 4400 is switched off, but there should be
responses from your 4400 if it is up and running. If there are pings while
the 4400 is switched off, there is another device (such as a PC or another
4400) on the network. There must only be one device per address on the
NOTE
This field allows you to mount only one disk. If you need to access server disks
from a RAPID! program or from a remote control application (via GPIB or TCP/
IP), you can mount more than one disk from your application program.
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