Xerox Phaser 3600 Service Manual

3-2 Phaser 3600 Printer Service Manual
Error Messages
Troubleshooting Overview
This section covers troubleshooting procedures for the Phaser 3600 Laser
Printer. When an error first occurs, record the error message and code and
then cycle power to the printer to see if the error recurs.
To troubleshoot image-quality problems, see “Image-Quality Troubleshooting”
on page 5-9.
Using the Troubleshooting Procedures
1. Each Step in a Troubleshooting Procedure instructs you to perform a
certain action or procedure. The steps are to be followed sequentially until
the problem is fixed or resolved.
2. The Actions and Questions box contains additional information and/or
additional procedures you must follow to isolate the problem.
3. When a procedure instructs you to test a component using service
diagnostics, see the “Service Diagnostics Menu Map” on page 3-3 for the
detailed steps and functions for testing parts of the printer.
4. The action is followed by a question. If your response to the question is
“Yes”, then follow the instructions for a “Yes” reply. If your response to the
question is “No”, then follow the instructions for a “No” reply.
5. Troubleshooting Procedures may ask you to take voltage readings or test
for continuity at certain test points within the printer. For detailed
diagrams, see “Plug/Jack and Connector Locators and Maps” on
page 9-3 for complete information on test point locations and signal
names.
6. Troubleshooting Procedures often ask you to replace a printer
component, see “Service Parts Disassembly” on page 7-1 for detailed
steps in removing and replacing all major components of the printer. The
“Parts List” on page 8-1 details the location, quantity, and part number for
all spared printer components.

Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm