5-18 Phaser 3600 Printer Service Manual
Print-Quality Troubleshooting
Faded or Missing Image
Areas of the image are extremely light or missing in limited areas on the
paper.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Transfer Roller, PL1.1.7
â– Registration Assembly, PL1.1.12
â– Print Cartridge, PL1.1.34
.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a demo page.
Does the error still occur when
print
ing?
Go to step 3. Go to step 2.
2 Print a customer application page.
Does the error still occur?
Go to step 3. Complete.
3 Is the original document normal? Go to step 4. Replace the
origi
nal
document.
4 Check the paper condition.
Is the paper dry, recommended type,
and l
oaded in the correct position?
Go to step 5. Replace the
pape
r.
5 Check the Print Cartridge for damages.
Is the Print Cartridge damaged?
Replace the
Print
Cartridge.
Go to step 6.
Color Uneven or Wrong (Process Direction)