5-24 Phaser 3600 Printer Service Manual
Print-Quality Troubleshooting
Unfused Image
The toner image is not completely fused to the paper. The image easily rubs
off.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Warning
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Print Cartridge, PL1.1.34
■ Fuser Assembly, PL1.4.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a demo page.
Does the error still occur when
printing?
Go to step 2. Complete.
2 Verify the media type selection. Go to step 3. Select the
correct media.
3 Check the paper condition.
Is the paper dry, recommended type,
and loaded in the correct position?
Go to step 4. Replace the
paper.
4 Check the Print Cartridge for damages.
Is the Print Cartridge damaged?
Go to step 5. Replace the
Print Cartridge.
Unfused Image