Xerox Phaser 3600 Service Manual

Phaser 3600 Printer Service Manual 3-11
Error Messages
Troubleshooting Error Messages
The following list summarizes the Phaser 3600 error messages:
Jam At Tray [1|2|3] (JAM 0)
The leading edge of the paper doesn’t pass the Feed Sensor, or the sensor
does not turn ON.
■ After paper pick, paper is not fed.
■ After paper pick, paper enters the printer but does not reach the Feed
Sensor in the specified time.
■ After paper pick, the feed sensor turns ON and tries to pick again but the
paper does not reach the Feed Sensor in the specified time.
Jam At Top (JAM 1)
The paper jams between the Feed Sensor and the Exit Sensor. The Jams
occur when:
■ The leading edge of the paper passes the Feed Sensor but the trailing
edge does not pass through the Feed Sensor in the specified time. (The
Feed Sensor cannot be OFF).
■ The leading edge of the paper passes the Feed Sensor, but the paper
cannot reach the Exit Sensor in the specified time. (The Exit Sensor
cannot be ON).
Jam At Exit (JAM 2)
The trailing edge of the paper passes the Feed Sensor, but the paper does
not pass the Exit Sensor in the specified time.
Jam at Rear (Duplex JAM 1)
The trailing edge of the paper passes the Exit Sensor, but does not reach the
Duplex Sensor in the specified amount of time.
Jam at Duplex (Duplex JAM 2)
The leading edge of the paper passes the Duplex Sensor, but the leading
edge of the paper does not reach the Feed Sensor in the specified time.

Xerox Phaser 3600 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Warm-up time (from sleep mode)	31 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	32 MB
Maximum internal memory	512 MB
Total input capacity	600 sheets
Total output capacity	250 sheets
Maximum input capacity	1100 sheets
Paper tray 2 input capacity	500 sheets
Functions	Print
I/O ports	Parallel (IEEE 1284), USB 2.0
Device manager	DHCP, Xerox CentreWare Internet Services Embedded Web Server, Xerox CentreWare Printer Management for Microsoft, Novell, and UNIX
Package length	563.87 mm
Depth (imperial)	18.8 \
Width (imperial)	15.7 \
Height (imperial)	15.1 \
Power requirements	240 V, 50/60 Hz
Standard input trays	2
Print memory (standard)	64 MB
Power consumption (active)	700 W
Compatible operating systems	HP-UX 10.2, Linux, Mac OS X ver.10.2 Red Hat 9, SCO, SUSE 9, Solaris 2.5.1/2.6+, Windows 2000/Vista
Acoustic power emissions (standby)	35 dB
Standard output capacity for envelopes	8000 sheets
Acoustic power emissions (active, print, copy or scan)	56 dB
PCL fonts	68
Certification	CE, UL 60950-1/CSA 60950-1-03, FCC Part 15 Class A, 73/23/EEC, RoHS 2002/95/EC
Maximum duty cycle	200000 pages per month
Recommended duty cycle	8000 pages per month
Number of PostScript fonts	136
Power consumption (standby)	13 W
Power consumption (PowerSave)	130 W
Export Control Classification Number (ECCN)	EAR99

Weight and Dimensions

Depth	478 mm
Width	399 mm
Height	383 mm
Package width	515.61 mm
Package height	584.19 mm
Package weight	21201.2 g
Dimensions (WxDxH)	399 x 462 x 383 mm