3-18 Phaser 3600 Printer Service Manual
Error Messages
Check Cartridge, Invalid Print Cartridge, Non-Xerox Cartridge, Replace Print
Cartridge
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge, PL1.1.34
■ Toner Sensor Board, PL1.3.47.2
■ Main Board, PL1.1.19
■ “Map 2- Main Board” on page 9-5
■ “Main Drive/Joint Board and Optional
Tray Wiring Diagram” on page 9-15
Step Action and Questions Yes No
1. Open the top cover and ensure
th
at the Print Cartridge is properly
seated.
Does the error clear after
reseati
n
g the cartridge?
Complete Go to Step 2.
2. Check the Print Cartridge for
damage
.
Does the
cartridge contain toner
and appear
to be operating
properly?
Go to Step 3. Replace Print
C
a
rtridge.
3. Reseat all harness connections to
th
e Toner Sensor (CRUM) Board.
Does the error clear?
Complete Go to Step 4.
4. Check continuity between the
To
ner Sensor (CRUM) Board and
CN7 on the Main Board.
Replace the Toner
Sensor Board
(page 7-24).
Replace the Main
Board (page 7-39).