Xerox Phaser 3600

5-2 Phaser 3600 Printer Service Manual
Print-Quality Troubleshooting
Print-Quality Problems Overview
Image-quality defects can be attributed to printer components, consumables,
media, internal software, external software applications, and environmental
conditions. To successfully troubleshoot image-quality problems, as many
variables as possible must be eliminated.
The following guidelines should be used before troubleshooting an image-
qua
li
ty problem:
■ Use an unopened ream of approved media for evaluating image-quality
problems
See the approved media list, “Media and Tray Specifications” on page 1-10,
for media that has been tested and approved for use with the Phaser 3600
Laser
Printer.
■ Print a test page to see if the image-quality problem still exists. See Test 8
in the “Diagnostic Test Menu Map” on page 3-5.
■ When analyzing a image-quality defect, first determine if the defect is
repeating or random. Repeating defects can often be associated with a
particular component.
■ Inspect the surfaces of all rollers in the paper path for obvious defects.