Phaser 3600 Printer Service Manual 5-15
Print-Quality Troubleshooting
Background Contamination
There is toner contamination on all or most of the page. The contamination
appears as a very light gray dusting.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
â– Clean the Pre-transfer Lamp (PTL).
Troubleshooting Reference Table
Applicable Parts Example Print
â– Transfer Roller, PL1.1.7
â– Registration Assembly, PL1.1.12
â– Print Cartridge, PL1.1.34
â– HVPS, PL1.1.29
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a demo page.
Does the error still occur when
print
ing?
Go to step 3. Go to step 2.
2 Print a customer application page.
Does the error still occur?
Go to step 3. Complete.
3 Is the original document normal? Go to step 4. Replace the
origi
nal
document.
4 Check the Print Cartridge for damages.
Is the Print Cartridge damaged?
Replace the
Print
Cartridge.
Go to step 5.
Background Contamination