Phaser 3600 Printer Service Manual 5-27
Print-Quality Troubleshooting
Horizontal Band, Voids, or Streaks
Areas of the image are extremely light or missing entirely. The missing areas
form wide bands covering a wide area horizontally and perpendicular to the
paper feed direction.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Registration Assembly, PL1.1.12
■ Transfer Roller, PL1.1.7
■ Laser Scan Unit, PL1.1.15
■ Print Cartridge, PL1.1.34
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a demo page.
Does the error still occur when
print
ing?
Go to step 3. Go to step 2.
2 Print a customer application page.
Does the error still occur?
Go to step 3. Complete.
3 Check the document path.
Are there any debris on the paper
path
?
Remove the
debris.
Go
to step 4.
4 Check for band’s regular intervals
Are there any bands on the page?
Refer to
page 5-4.
Go to step 5.
5 Check the Print Cartridge for damage.
Is the Print Cartridge damaged?
Replace the
Print
Cartridge.
Go to step 6.
6 Check the paper condition.
Is the paper dry, recommended type,
and l
oaded in the correct position?
Go to step 7. Replace the
pape
r.
Horizontal Band, Void, or Streaks