Phaser 3600 Printer Service Manual 5-27
Print-Quality Troubleshooting
Horizontal Band, Voids, or Streaks
Areas of the image are extremely light or missing entirely. The missing areas
form wide bands covering a wide area horizontally and perpendicular to the
paper feed direction.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Registration Assembly, PL1.1.12
â– Transfer Roller, PL1.1.7
â– Laser Scan Unit, PL1.1.15
â– Print Cartridge, PL1.1.34
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a demo page.
Does the error still occur when
print
ing?
Go to step 3. Go to step 2.
2 Print a customer application page.
Does the error still occur?
Go to step 3. Complete.
3 Check the document path.
Are there any debris on the paper
path
?
Remove the
debris.
Go
to step 4.
4 Check for band’s regular intervals
Are there any bands on the page?
Refer to
page 5-4.
Go to step 5.
5 Check the Print Cartridge for damage.
Is the Print Cartridge damaged?
Replace the
Print
Cartridge.
Go to step 6.
6 Check the paper condition.
Is the paper dry, recommended type,
and l
oaded in the correct position?
Go to step 7. Replace the
pape
r.
Horizontal Band, Void, or Streaks