Phaser 3600 Printer Service Manual 5-17
Print-Quality Troubleshooting
â– Verify the paper is within the printer specifications (refer to page 1-10).
Warning
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Transfer Roller, PL1.1.7
â– Registration Assembly, PL1.1.12
â– Print Cartridge, PL1.1.34
â– Fuser, PL1.4.1
â– Main Board, PL1.1.19
.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the printing usage.
Did the user print the same image at a
large volume?
Go to step 2. Go to step 3.
2 Check the Transfer Roller.
Are there any damages to the Transfer
Roller surface?
Replace the
Transfer Roller
(page 7-43).
Go to step 3.
3 Check the Registration Assembly.
Is there any damage to the
Registration Assembly?
Replace the
Registration
Assembly
(page 7-41).
Go to step 4.
4 Check the Print Cartridge for correct
installation. Reseat the Print Cartridge.
Does the image quality improve?
Complete. Go to step 5.
5 Replace the Print Cartridge.
Does the image quality improve?
Complete. Go to step 6.
6 Replace the Fuser (page 7-54).
Does the image quality improve?
Complete. Replace the
Main Board
(page 7-39)
Residual Image/Ghosting