2.
If the arm moves but no variation of the signals is detected, replace the optical
sensor B1 and if the problem is still present, the MCU board A1.
Technical Service additional information required
:
-
Audio / Video with the global view of the unit movement
-
Audio / Video of the view of the rotation motor group movement (with unit top cover
removed)
9.2.3.2
E204: Unexpected activation of zero position rotation sensor
This message means that there was an unexpected activation of the rotation optical
sensor B1 during the exam or another movement. Typically, the problem is due to
a contact of the rotation arm with an object or patient shoulder.
1.
Verify if the unit had an interference with the patient or an object external to
the unit; in this case remove all the object from the unit work space or instruct
the patient to do not move during the exam.
Note
In the event of patient collision, it is recommended to perform a TEST
examination without X-ray, with the patient in the correct exam position
(see User’s Manual – “Patient positioning” chapter), before performing
another X-ray examination.
2.
If the interference is not external to the unit (point 1.): remove the unit top
cover, perform a panoramic Test exam and verify if there are interferences in
the motor work spaces: remove the objects and repeat the test.
3.
If the issue was not solved, refer to the Error E200 ÷ E205 troubleshooting.
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