Acteon X-MIND prime 3D ceph - User Interface (G.U.I.) Messages; Unit and Computer Not Synchronized; Sensor Not Ready; Software Error

Service Manual – Troubleshooting
SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A
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9.3 User Interface (G.U.I.) messages
9.3.1 “Unit and computer not synchronized”
1. Can happen if the KV or mA parameters are modified from the G.U.I. too fast.
2. The message may be displayed while the G.U.I. is closing the Service Menu. If
the problem persist, contact Technical Service.
3. If the problem is not the one described in the above points, refer to Error E1404
(paragraph 9.2.10.4).
9.3.2 “Sensor not ready”
Refer to Error E370 (paragraph 9.2.4.3), Error E1402 (paragraph 9.2.10.2) and Error
E1401 (paragraph 9.2.10.1).
9.3.3 “Software error”
Verify if a raw file of a previous acquisition is still in C:\ProgramData\Acteon
Imaging\Panoramic X-Mind Prime Ceph\Acquisition , remove it and verify if the problem
is solved.