Service Manual – Troubleshooting
SERVICE MANUAL • X-MIND prime 3D • (19) • 11/2019 • NXMPEN080A
9.2.1
Errors with code from E001 to E003
These errors are related to the MCU board and its firmware.
Power OFF the unit and, after 1 minute delay, power it ON again; if the error is
displayed again, replace the MCU board and report the error and when it occurred
to the technical service.
9.2.2
Errors with code from E100 to E104
These are errors related to the MCU board EEPROM memory.
9.2.2.1
E100: Configuration area parameter (CRC-16) doesn’t match the
expected one /
E101: Configuration area parameter (magic number) doesn’t
match the expected one
These errors are shown when a corrupted configuration area parameter is found
by the firmware of the X-MIND prime 3D.
1.
Verify that on the MCU board the EEPROM memory is well inserted (Figure 2).
2.
If the error is still present, reset the EEPROM memory as listed below:
Warning
All the factory calibrations offset will be lost.
Before performing this procedure, make sure that the equipment
parameters table (supplied as paper copy with the unit documentation –
see paragraph 14.1) with the factory setting offsets is available.
a.
Remove the MCU board metallic cover.
b.
Set the DIP-switch position on OFF-ON-ON (see paragraph 4.2.2.1).
c.
Switch ON the unit. The three keyboard LED blinks three times in sequence.
d.
The two alignment laser blinks three times.
e.
At this stage, if you press the X-ray button until 5 seconds, the EEPROM
memory reset will be performed. The correct reset of the EEPROM is
indicated by the laser blinking.
f.
Switch OFF the unit and restore the normal mode DIP-switch position (ON-
ON-ON).
g.
Restore the MCU metallic cover.
h.
Switch ON the unit, open PhD_c_Test and wait the unit connection
i.
Enter in SETUP mode (see Paragraph 8.4),modify the EEPROM parameter
0x001E from 0 to 1 (see paragraph 11.2.5) and restore the factory setting
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