9.2.4.3
E370: Sensor ready lost during exposure
This error is displayed if the “sensor ready” signal was lost during the exposure.
With the unit powered OFF, proceed as follow:
•
Perform the troubleshooting tests listed on Errors E1401 and E1402 (see
paragraphs 9.2.10.1 and 9.2.10.2).
Technical Service additional information required
: try to reproduce the error keeping
the following logs:
-
Software logs
-
MCU SD card log
9.2.4.4
E371: Sensor not ready
This error is displayed when the user tries to perform an exam while the sensor
connection has not yet been established.
Clear the error and wait for at least 5 minutes: if the sensor connection is not
achieved, refer to troubleshooting of Error E370 (see paragraph 9.2.4.3).
9.2.4.5
E374: The computer connection drops or times out during
exam
During the examination, it’s checked periodically that the TCP / IP connection with
ASP is constantly active, if it closes (e.g. ASP closes the program), the firmware stops
everything with this error. It can be an ethernet connection problem between the
PC and the sensor.
9.2.4.6
E375: Sensor took long in configuration mode (while in
preheat)
During the preheating time, the sensor reports that it’s being configured; if at the
end of the preheating the sensor is not yet ready, an extra 50% of preheating time
is allowed; if in the end, however, the sensor always tells that it’s in the
configuration phase, this error comes out. It can be a sensor problem and its
connections to the PC (sensor power supply is definitely OK).
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