Contact ADVA Optical Networking
• On-site support
• Technical training, both on-site and at ADVA facilities in Germany and the USA
• Expedited repair service
• Extended hardware warranty service
Customer Portal
The ADVA Optical Networking Customer Portal provides a suite of interactive networking
services that provide immediate access to company information and resources at any
time, from anywhere in the world. This highly integrated internet application is a powerful,
easy-to-use tool for doing business with ADVA Optical Networking.
The broad range of features and services provided by the portal helps customers and
partners to streamline business processes and to improve productivity. Through your
portal login, you will find information tailored especially for you, including networking
solutions, services, and programs. In addition, you can resolve technical issues by using
online support services, download and test software packages, and order ADVA Optical
Networking training materials.
Access the Customer Portal by using the ADVA Optical Networking home page at:
http://portal.advaoptical.com
Email questions regarding the Customer Portal to:
customer-portal-admin@advaoptical.com
Technical Services
Technical services are available to warranty or maintenance contract customers who
need technical assistance with a product from ADVA Optical Networking that is under
warranty or covered by a maintenance contract. To contact ADVA Optical Networking
Technical Services, go to the ADVA Optical Networking home page at:
http://www.advaoptical.com/en/about-us/contact-us.aspx
To contact ADVA Optical Networking by email, use the following address:
support@advaoptical.com
Contact ADVA Optical Networking
ADVA Optical Networking Europe, Middle East and Africa
Martinsried/Munich, Germany
+49 (0)89 89 06 65 0
ADVA Optical Networking America
Norcross, GA, USA
+1 687 728 8600
26 FSP 3000R7 Maintenance and Troubleshooting Manual - Product Release 16.2 - Document Issue A
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