50.3 Software Upgrade Wizard
The Software Upgrade Wizard allows you to upgrade the device's firmware. The firmware
file has the .cmp file extension name. The wizard also enables you to load an ini file and/or
auxiliary files (typically loaded using the Load Auxiliary File page described in 'Loading
Auxiliary Files' on page 627). However, it is mandatory when using the wizard to first load a
.cmp file to the device. You can then choose to also load an ini file and/or auxiliary files, but
this cannot be done without first loading a .cmp file. For the ini and each auxiliary file type,
you can choose to load a new file or not load a file but use the existing file (i.e., maintain
existing configuration) running on the device.
Warning: The Software Upgrade Wizard requires the device to be reset at the end of
the process, which may disrupt traffic. To avoid this, disable all traffic on the
device before initiating the wizard by performing a graceful lock (see 'Basic
Maintenance' on page 621).
Notes:
• You can get the latest software files from AudioCodes Web site at
http://www.audiocodes.com/downloads.
• Before upgrading the device, it is recommended that you save a copy of
the device's configuration settings (i.e., ini file and data file) to your
computer. If an upgrade failure occurs, you can then restore your
configuration settings by uploading the backup file to the device. For
saving and restoring configuration, see 'Backing Up and Loading
Configuration File' on page 651.
• If you wish to also load an ini or auxiliary file, it is mandatory to first load
a .cmp file.
• When you activate the wizard, the rest of the Web interface is
unavailable. After the files are successfully loaded, access to the full
Web interface is restored.
• If you upgraded your .cmp and the "SW version mismatch" message
appears in the Syslog or Web interface, then your Software License Key
does not support the new .cmp file version. If this occurs, contact
AudioCodes support for assistance.
• If you use the wizard to load an ini file, parameters excluded from the ini
file are assigned default values (according to the .cmp file running on the
device) thereby, overriding values previously defined for these
parameters.
• You can schedule automatic loading of these files using HTTP/HTTPS
(see 'Automatic Update' on page 655).
• You can also upgrade the device's firmware by loading a .cmp file from
an external USB hard drive connected to the device's USB port. For
more information, see USB Storage Capabilities on page 667.
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