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Nyquist C4000 Series
Bogen Nyquist C4000 Series User Manual
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Version 5.0
© 2018 Bogen Communic
ations LLC
All rights reserved
740-00126D
230421
All trademarks,
logos, and brand
names are the prop
erty of their r
espective owners. All co
mpany, product,
and service names used in this document are for
identification purposes only. Use of these names,
trademarks, and brands does not imply e
ndorsement.
2
Table of Contents
Table of Contents
2
Introducing the C4000 System
10
Using the Web-Based User Interface
10
Client Requirements
10
Accessing the Dashboard
11
Figure 1. Login Page
12
Figure 2. C4000 Dashboard
12
Figure 3. Dashboard Sections
13
Figure 4. Dashboard Messages
14
Figure 5. National Weather Service Alerts
14
Making UI Selections
15
Figure 6. Audio Distribution Section of Dashboard
15
Table 1. UI Icons
15
Getting Help
16
Online Help
16
Figure 7. Help Menu
16
Managing Audio
17
Audio Distribution
17
Figure 8. Audio Distribution Sources
18
Figure 10. Available Channels for an MMPA
19
Figure 9. Line-Input Sources
19
Managing Line-Input Sources
19
Figure 11. Line Inputs for NQ-A4300 Gen1 Audio Power Amplifier
20
Figure 12. Line Inputs for NQ-A4300-G2 Audio Power Amplifier
20
Managing Songs
20
Viewing the Song List
20
Figure 13. Songs Page
21
Playing Songs Directly from a USB Memory Stick
21
Table 2. Songs Page Parameters
21
Adding Songs
22
Uploading Songs from a USB Memory Stick
22
Figure 14. Add Song Page
23
Editing Song Information
24
Figure 15. Adding Multiple Songs
24
Table 3. Add Song Page Parameters
24
Deleting a Song
25
Managing Playlists
25
Viewing Playlists
25
Figure 16. Playlists Page
25
Table 4. Edit Song Page Parameters
25
Creating a Playlist
26
Table 5. Playlists Page Parameters
26
Figure 17. Add Playlist Page
27
Adding Songs to a Playlist
28
Table 6. Add Playlist Parameters
28
Changing Song Order in a Playlist
29
Deleting a Song from a Playlist
29
Figure 18. Manage Playlist Page
29
Editing a Playlist
30
Deleting a Playlist
30
Using Internet Radio Services
30
Viewing Internet Radio Services
31
Figure 19. Internet Radio Services View
31
Table 7. Internet Radio Services
31
Adding a Source
32
Figure 20. Add Source Page
32
Table 8. Radio Source Parameters
32
Deleting a Source
33
Managing Credentials
33
Using Soundmachine Music Selection Schedules
34
Creating an Audio Distribution
34
Figure 21. Audio Distribution Portion of Dashboard
34
Figure 22. Create an Audio Distribution
34
Starting and Stopping Audio Distribution
35
Table 9. Create an Audio Distribution Parameters
35
Figure 23. Audio Distribution Play Icon
36
Figure 24. Adding Scheduled Audio
37
Automatically Starting a Routine When Audio Distribution Is Started
38
Figure 25. Adding Audio-Dist Trigger
38
Figure 26. Audio Distribution Actions
38
Using Routines to Start Audio Distribution
38
Audio Distribution Status
39
Figure 27. Audio Distribution Enabled
39
Other Features and Audio Distribution
39
Figure 28. Audio Distribution Disabled
40
Figure 29. Audio Distribution Status
40
Using the Admin Phone
40
Figure 30. NQ-T1100 Admin Phone Audio Distribution Display
41
Figure 31. NQ-ZPMS Admin Phone Audio Distribution Display
41
Figure 32. Announcement Icon
42
Starting and Stopping Announcements
42
Figure 33. Announcement Page
43
Figure 34. Announcement Page with Stop Button
43
Facility Announcement
44
Figure 35. Facility Announcement
45
Announcements, Facilities, Zones, and Priorities
46
Scheduled Announcement Rules
46
Facility Announcement Priorities
47
Setting up Facility Announcements
47
Recording Announcements
47
Adding an Announcement
48
Figure 36. Add Announcement Page
48
Table 10. Add Announcement Page Parameters
49
Using SSML for Text-To-Speech Entries
50
Table 11. SSML Formats for Text-To-Speech Entries
51
Figure 37. Announcements Page
53
Table 12. Announcements Page Parameters
53
Viewing Announcements
53
Editing Announcements
54
Table 13. Edit Announcement Page Parameters
54
Deleting an Announcement
55
Creating Temporary Announcements from Routines
56
Table 14. Add-Announcement-Audio Audio Sources
56
Using Announcements
41
Managing Tones
57
Starting and Stopping Alarms
57
Figure 38. Alarm Button
57
Starting and Stopping Tones
58
Figure 39. Alarm Page
58
Figure 40. Alarm Page with Stop Option
58
Figure 41. Tone Icon
59
Figure 42. Tone Page
59
Viewing Available Tones
60
Figure 43. Tone Page with Options
60
Figure 44. Tones Page
61
Table 15. Tones Page Parameters
61
Adding Tones
62
Uploading Tones
63
Figure 45. Add Tone - Upload File
63
Generating Tones
64
Table 16. Add Tone Page Parameters (Upload)
64
Figure 46. Add Tone - Generate Tone
65
Using Line Input for Tones
66
Table 17. Add Tone Page Parameters (Generate)
66
Figure 47. Add Tone - Line Input
67
Editing Tones
68
Table 18. Add Tone Page Parameters (Line Input)
68
Figure 48. Edit Tone
69
Table 19. Edit Tone Page Parameters
69
Deleting a Tone
70
Tone Operational Notes and Limitations
70
Zone Control: Volume and Audio Distribution Panel
71
Initial Setup and Settings
71
Figure 49. Zone Control Settings and Zone Filter View
73
Table 20. Zone Control Settings
74
Zone View
74
Figure 50. Zone Control Zone View
76
Table 21. Zone Control Buttons
76
Audio Distribution Window
77
Figure 51. C4000 Dashboard
78
Figure 52. Directory Button
79
Figure 53. Directory Page
79
Placing Call Using Directory
79
Figure 54. Calling Extension
80
Figure 55. Dial Pad Button
80
Placing Call Using Dial Pad
80
Calling and Paging
78
Making Calls
78
Figure 56. Dial Pad
81
Call Forwarding
81
Figure 57. Call Forwarding Button
82
Figure 58. Call Forwarding Popup Menu
82
Starting Pages
83
Single-Zone Paging
83
Figure 59. Zone Page Button
83
Figure 60. Paging Single Zone
84
Figure 61. End Call
84
Record Page
85
Figure 62. Record Page Button
85
Prepend Page
86
Figure 63. Record Page
86
All Call Paging
87
Figure 64. Prepend Page Button
87
Figure 65. Prepend Page
87
Figure 66. All Call Button
88
Figure 67. All Call
88
Emergency All Call Paging
89
Figure 68. Emergency All Call Button
89
Figure 69. Emergency All Call
89
Facility Paging
90
Figure 71. Facility Page
90
Multi-Site All Call Paging
91
Multi-Site Emergency All Call
91
Figure 72. Multi-Site All Call Button
91
Figure 73. Multi-Site Emergency All Call Button
92
Page Exclusion
92
Figure 74. Page Exclusion Button
93
Figure 75. Paging Exclusions Page
93
Deleting from Paging Exclusions List
94
Figure 76. Add Paging Exclusion Page
94
Starting Pages and Announcements Via the Map Feature
95
Page an Individual Zone
95
Page or Play Announcement at Multiple Selected Facilities
95
Page or Play Announcement at a Predefined List of Facilities
96
Page or Play Announcement at a User-Selected List of Facilities
96
Figure 78. Paging or Playing an Announcement to Multiple Selected Facilities
96
Start All Call or Emergency All Call Pages
97
Using the Maps Feature
95
Calling an Extension Via the Maps Feature
97
Figure 79. Call Icon
97
Monitoring Check-In
98
Figure 80. Map Object in Live Mode
98
Figure 81. Map Object with Hamburger Menu
98
Managing Check-In
100
Viewing Check-In Status
100
Table 22. Color-Coded Check-In Status
101
Table 23. Check-In Display Options
101
Starting Check-In
102
Figure 84. Manage Check-In When Idle
102
Check-In Done and Finish
103
Station Check-In
103
Stopping the Check-In Process
103
Figure 85. Listen In, or Spy Mode, Button
104
Resetting the Check-In Process
104
Using Spy Mode
104
Figure 82. Manage Check-In Button
101
Figure 83. Manage Check-In
101
Configuring Check-In
105
Figure 86. Configure Check-In
105
Managing Exclusion and Vacancy Lists
106
Table 24. Check-In Configuration Options
106
Creating and Using Multiple Check-In Routines
108
Check-In Log and Call Detail Records
109
Figure 87. Example of Check-In Routine Action
109
Managing GA10PV Display Messages
111
Figure 88. Example of Priority Message in Fullscreen
111
Message Priorities and Precedence
112
Message Precedence Rules
112
Creating a Display Message
113
Figure 89. Display Message Button
113
Table 25. Display Message Options
114
Figure 90. Display Message
114
Using Color in Display Messages
117
Table 26. Default Color Alias
117
Removing Messages
120
Figure 91. Remove Message Button
120
Figure 92. Remove Message
120
Figure 93. Message Templates
121
Removing an Event Name from a Display
121
Viewing Message Templates
121
Table 27. Message Templates
122
Figure 94. Message Images
123
Viewing Message Images
123
Creating a Message Template Via the Message Templates Page
124
Create or Edit a Message Image
124
Figure 95. Message Images Properties
124
Create or Edit a Message Template
125
Figure 96. Add Message Image
125
Figure 97. Add Message Template
126
Table 28. Add/Edit Message Template Parameters
127
Displaying a Message from the Message Templates Page
129
Deleting a Saved Message Template
130
Routines and Other Tasks
131
Using Routines
131
Starting and Stopping Routines from the Web UI
132
Figure 98. Routines Button
132
Figure 99. Routines List
132
Figure 100. Routine Page
133
Figure 101. Routines Manager
133
Starting and Stopping a Routine from the Admin Phone
133
Figure 102. Weekly Schedule Section of Dashboard
135
Figure 103. Schedule Page
135
Viewing the Event Schedule for the Week
135
Using the Calendars Feature
136
Schedule Popup Window Parameters
136
Table 29. Schedule Popup Window Parameters
136
Figure 104. Output Control Section
137
Figure 105. Manual Control Buttons
137
Manually Controlling Output Contacts
137
Appendix A: Bogen Digital Certification Authority
138
Installing the Bogen Digital Certification Authority
138
Installing Certification Authority on Windows System
138
Installing Certification Authority on Mac System
139
Installing Certification Authority on an Android Device
140
Installing Certification Authority on an Ios Device
140
Viewing the Certificate
140
Appendix B: Nyquist DTMF Feature Dialing Codes
142
Alarm/Tone Activation
142
Announcements
143
Figure 70. Facility
143
Calling
144
Call Parking/Call Pickup
145
Call Forwarding
145
Conferencing
146
Call Transfer
146
Monitoring/Recording
147
Paging
148
Voicemail
149
Walking Cos
150
Dial Codes Used for Simulating Calls to Admin Station from Station Call Switches
150
Audio Distribution
151
Routines
151
Miscellaneous Dial Codes
152
Alternate Dialing Codes
153
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Bogen Nyquist C4000 Series Specifications
General
Brand
Bogen
Model
Nyquist C4000 Series
Category
Conference System
Language
English
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