Bogen Nyquist C4000 Series

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139

Paging

Note: The “##” prefix is used to indicate multi-facility paging operations.

Description DTMF Code Required CoS

Multi-Site Emergency All-Call Page

##0911

Emergency All-Call

Multi-Site Paging

Multi-Site All Call Page ##0 All-Call Paging

Multi-Site Paging

Emergency All-Call Page

#0911

Emergency All-Call

Multi-Facility Emergency All-Call Page ##0912{facility-page-number}*{facility-

page-number}...

Emergency All-Call

Multi-Site Paging

Emergency All-Call Page 951 Emergency All-Call

All-Call Page

All-Call Paging

#00 All-Call Paging

0000000 All-Call Paging

Real-time All-Call Page that belongs to a queue

#0*

All-Call Paging

0000001

All-Call Paging

Page to {zone}

#{zone}

Zone Paging

0000099{zone}

Zone Paging

Real-time Page to {zone} that belongs to a queue

#{zone}*

Zone Paging

Main Page

Table of Contents2
Introducing the C4000 System10
Using the Web-Based User Interface10
- Client Requirements10
- Accessing the Dashboard11
- Figure 1. Login Page12
- Figure 2. C4000 Dashboard12
- Figure 3. Dashboard Sections13
- Figure 4. Dashboard Messages14
- Figure 5. National Weather Service Alerts14
- Making UI Selections15
- Figure 6. Audio Distribution Section of Dashboard15
- Table 1. UI Icons15
Getting Help16
- Online Help16
- Figure 7. Help Menu16
Managing Audio17
Audio Distribution17
- Figure 8. Audio Distribution Sources18
- Figure 10. Available Channels for an MMPA19
- Figure 9. Line-Input Sources19
- Managing Line-Input Sources19
- Figure 11. Line Inputs for NQ-A4300 Gen1 Audio Power Amplifier20
- Figure 12. Line Inputs for NQ-A4300-G2 Audio Power Amplifier20
- Managing Songs20
- Viewing the Song List20
- Figure 13. Songs Page21
- Playing Songs Directly from a USB Memory Stick21
- Table 2. Songs Page Parameters21
- Adding Songs22
- Uploading Songs from a USB Memory Stick22
- Figure 14. Add Song Page23
- Editing Song Information24
- Figure 15. Adding Multiple Songs24
- Table 3. Add Song Page Parameters24
- Deleting a Song25
- Managing Playlists25
  - Viewing Playlists25
  - Figure 16. Playlists Page25
  - Table 4. Edit Song Page Parameters25
  - Creating a Playlist26
  - Table 5. Playlists Page Parameters26
  - Figure 17. Add Playlist Page27
  - Adding Songs to a Playlist28
  - Table 6. Add Playlist Parameters28
  - Changing Song Order in a Playlist29
  - Deleting a Song from a Playlist29
  - Figure 18. Manage Playlist Page29
  - Editing a Playlist30
  - Deleting a Playlist30
- Using Internet Radio Services30
  - Viewing Internet Radio Services31
  - Figure 19. Internet Radio Services View31
  - Table 7. Internet Radio Services31
  - Adding a Source32
  - Figure 20. Add Source Page32
  - Table 8. Radio Source Parameters32
  - Deleting a Source33
  - Managing Credentials33
  - Using Soundmachine Music Selection Schedules34
- Creating an Audio Distribution34
- Figure 21. Audio Distribution Portion of Dashboard34
- Figure 22. Create an Audio Distribution34
- Starting and Stopping Audio Distribution35
  - Table 9. Create an Audio Distribution Parameters35
  - Figure 23. Audio Distribution Play Icon36
  - Figure 24. Adding Scheduled Audio37
  - Automatically Starting a Routine When Audio Distribution Is Started38
  - Figure 25. Adding Audio-Dist Trigger38
  - Figure 26. Audio Distribution Actions38
  - Using Routines to Start Audio Distribution38
- Audio Distribution Status39
- Figure 27. Audio Distribution Enabled39
- Other Features and Audio Distribution39
- Figure 28. Audio Distribution Disabled40
- Figure 29. Audio Distribution Status40
- Using the Admin Phone40
- Figure 30. NQ-T1100 Admin Phone Audio Distribution Display41
- Figure 31. NQ-ZPMS Admin Phone Audio Distribution Display41
- Figure 32. Announcement Icon42
- Starting and Stopping Announcements42
- Figure 33. Announcement Page43
- Figure 34. Announcement Page with Stop Button43
- Facility Announcement44
- Figure 35. Facility Announcement45
- Announcements, Facilities, Zones, and Priorities46
  - Scheduled Announcement Rules46
  - Facility Announcement Priorities47
  - Setting up Facility Announcements47
- Recording Announcements47
- Adding an Announcement48
- Figure 36. Add Announcement Page48
- Table 10. Add Announcement Page Parameters49
- Using SSML for Text-To-Speech Entries50
- Table 11. SSML Formats for Text-To-Speech Entries51
- Figure 37. Announcements Page53
- Table 12. Announcements Page Parameters53
- Viewing Announcements53
- Editing Announcements54
- Table 13. Edit Announcement Page Parameters54
- Deleting an Announcement55
- Creating Temporary Announcements from Routines56
- Table 14. Add-Announcement-Audio Audio Sources56
Using Announcements41
Managing Tones57
- Starting and Stopping Alarms57
- Figure 38. Alarm Button57
- Starting and Stopping Tones58
- Figure 39. Alarm Page58
- Figure 40. Alarm Page with Stop Option58
- Figure 41. Tone Icon59
- Figure 42. Tone Page59
- Viewing Available Tones60
- Figure 43. Tone Page with Options60
- Figure 44. Tones Page61
- Table 15. Tones Page Parameters61
- Adding Tones62
- Editing Tones68
- Table 18. Add Tone Page Parameters (Line Input)68
- Figure 48. Edit Tone69
- Table 19. Edit Tone Page Parameters69
- Deleting a Tone70
- Tone Operational Notes and Limitations70
Zone Control: Volume and Audio Distribution Panel71
- Initial Setup and Settings71
- Figure 49. Zone Control Settings and Zone Filter View73
- Table 20. Zone Control Settings74
- Zone View74
- Figure 50. Zone Control Zone View76
- Table 21. Zone Control Buttons76
- Audio Distribution Window77
- Figure 51. C4000 Dashboard78
- Figure 52. Directory Button79
- Figure 53. Directory Page79
- Placing Call Using Directory79
- Figure 54. Calling Extension80
- Figure 55. Dial Pad Button80
- Placing Call Using Dial Pad80
Calling and Paging78
Making Calls78
Figure 56. Dial Pad81
Call Forwarding81
Figure 57. Call Forwarding Button82
Figure 58. Call Forwarding Popup Menu82
Starting Pages83
- Single-Zone Paging83
- Figure 59. Zone Page Button83
- Figure 60. Paging Single Zone84
- Figure 61. End Call84
- Record Page85
- Figure 62. Record Page Button85
- Prepend Page86
- Figure 63. Record Page86
- All Call Paging87
- Figure 64. Prepend Page Button87
- Figure 65. Prepend Page87
- Figure 66. All Call Button88
- Figure 67. All Call88
- Emergency All Call Paging89
- Figure 68. Emergency All Call Button89
- Figure 69. Emergency All Call89
- Facility Paging90
- Figure 71. Facility Page90
- Multi-Site All Call Paging91
- Multi-Site Emergency All Call91
- Figure 72. Multi-Site All Call Button91
Figure 73. Multi-Site Emergency All Call Button92
Page Exclusion92
- Figure 74. Page Exclusion Button93
- Figure 75. Paging Exclusions Page93
- Deleting from Paging Exclusions List94
- Figure 76. Add Paging Exclusion Page94
Starting Pages and Announcements Via the Map Feature95
- Page an Individual Zone95
- Page or Play Announcement at Multiple Selected Facilities95
- Start All Call or Emergency All Call Pages97
Using the Maps Feature95
Calling an Extension Via the Maps Feature97
Figure 79. Call Icon97
Monitoring Check-In98
Figure 80. Map Object in Live Mode98
Figure 81. Map Object with Hamburger Menu98
Managing Check-In100
Viewing Check-In Status100
- Table 22. Color-Coded Check-In Status101
- Table 23. Check-In Display Options101
- Starting Check-In102
- Stopping the Check-In Process103
- Figure 85. Listen In, or Spy Mode, Button104
- Resetting the Check-In Process104
- Using Spy Mode104
Figure 82. Manage Check-In Button101
Figure 83. Manage Check-In101
Configuring Check-In105
- Figure 86. Configure Check-In105
- Managing Exclusion and Vacancy Lists106
- Table 24. Check-In Configuration Options106
Creating and Using Multiple Check-In Routines108
Check-In Log and Call Detail Records109
Figure 87. Example of Check-In Routine Action109
Managing GA10PV Display Messages111
Figure 88. Example of Priority Message in Fullscreen111
Message Priorities and Precedence112
- Message Precedence Rules112
Creating a Display Message113
Figure 89. Display Message Button113
Table 25. Display Message Options114
Figure 90. Display Message114
Using Color in Display Messages117
Table 26. Default Color Alias117
Removing Messages120
Figure 91. Remove Message Button120
Figure 92. Remove Message120
Figure 93. Message Templates121
Removing an Event Name from a Display121
Viewing Message Templates121
Table 27. Message Templates122
Figure 94. Message Images123
Viewing Message Images123
Creating a Message Template Via the Message Templates Page124
- Create or Edit a Message Image124
- Figure 95. Message Images Properties124
- Create or Edit a Message Template125
- Figure 96. Add Message Image125
- Figure 97. Add Message Template126
- Table 28. Add/Edit Message Template Parameters127
Displaying a Message from the Message Templates Page129
Deleting a Saved Message Template130
Routines and Other Tasks131
Using Routines131
- Starting and Stopping Routines from the Web UI132
- Figure 98. Routines Button132
- Figure 99. Routines List132
Figure 100. Routine Page133
Figure 101. Routines Manager133
Starting and Stopping a Routine from the Admin Phone133
Figure 102. Weekly Schedule Section of Dashboard135
Figure 103. Schedule Page135
Viewing the Event Schedule for the Week135
Using the Calendars Feature136
- Schedule Popup Window Parameters136
- Table 29. Schedule Popup Window Parameters136
Figure 104. Output Control Section137
Figure 105. Manual Control Buttons137
Manually Controlling Output Contacts137
Appendix A: Bogen Digital Certification Authority138
Installing the Bogen Digital Certification Authority138
- Installing Certification Authority on Windows System138
- Installing Certification Authority on Mac System139
- Installing Certification Authority on an Android Device140
- Installing Certification Authority on an Ios Device140
- Viewing the Certificate140
Appendix B: Nyquist DTMF Feature Dialing Codes142
Alarm/Tone Activation142
Announcements143
Figure 70. Facility143
Calling144
Call Parking/Call Pickup145
Call Forwarding145
Conferencing146
Call Transfer146
Monitoring/Recording147
Paging148
Voicemail149
Walking Cos150
Dial Codes Used for Simulating Calls to Admin Station from Station Call Switches150
Audio Distribution151
Routines151
Miscellaneous Dial Codes152
Alternate Dialing Codes153

Bogen Nyquist C4000 Series - Paging

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