Troubleshooting
Depression on the leading edge is left ................................................................................................................. 557
The size of clear film cannot be detected ............................................................................................................. 557
Roll Paper is Continuously Ejected ....................................................................................................................... 557
Printing does not start 558
The Data lamp on the Control Panel does not light up ......................................................................................... 558
The printer does not respond even if print jobs are sent ...................................................................................... 558
Ink Filling.. is displayed ......................................................................................................................................... 558
The display screen indicates Agitating ................................................................................................................. 558
The printer stops during a print job 559
An error message is shown on the Display Screen .............................................................................................. 559
The printer ejects blank, unprinted paper ............................................................................................................ 559
Problems with the printing quality 560
Printing is faint ....................................................................................................................................................... 560
Paper rubs against the Printhead ......................................................................................................................... 560
The edges of the paper are dirty .......................................................................................................................... 561
The surface of the paper is dirty ........................................................................................................................... 562
The back side of the paper is dirty ....................................................................................................................... 562
Printed colors are inaccurate ................................................................................................................................ 562
Banding in different colors occurs ........................................................................................................................ 562
Colors in printed images are uneven .................................................................................................................... 563
Image edges are blurred or white banding occurs .............................................................................................. 564
The contrast becomes uneven during printing ..................................................................................................... 564
The length of printed images is inaccurate in the feeding direction .................................................................... 564
Images are printed crooked ................................................................................................................................. 564
Documents are printed in monochrome ............................................................................................................... 565
Line thickness is not uniform ................................................................................................................................ 565
Lines are misaligned ............................................................................................................................................. 565
Cannot print over a network 566
Cannot connect the printer to the network ............................................................................................................ 566
Cannot print over a TCP/IP network ...................................................................................................................... 566
Cannot print over a NetWare network ................................................................................................................... 566
Cannot print over AppleTalk or Bonjour networks ................................................................................................. 567
Installation problems 568
The computer does not recognize the printer ...................................................................................................... 568
Removing Installed Printer Drivers ........................................................................................................................ 568
HP-GL/2 problems 570
With HP-GL/2, printing is misaligned .................................................................................................................... 570
Lines or images are missing in printed HP-GL/2 jobs. ......................................................................................... 570
Lines are printed too thick or thin in HP-GL/2 print jobs ....................................................................................... 570
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................ 570
Printed colors of lines are inaccurate during HP-GL/2 printing ............................................................................ 570
HP-GL/2 jobs are printed 6 mm larger than specified .......................................................................................... 570
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified ................................................ 571
HP-GL/2 printing takes a long time ....................................................................................................................... 571
Replotting with HP-GL/2 jobs is not possible. ....................................................................................................... 571
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ....................................................... 571
Other problems 572
The printer does not go on .................................................................................................................................... 572
If the Printer Makes a Strange Sound ................................................................................................................... 572
Messages advising to check the maintenance cartridge are not cleared ........................................................... 572
The printer consumes a lot of ink .......................................................................................................................... 572
Ink Level Detection ............................................................................................................................................... 573
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