Cause Corrective Action
Paper has been loaded incorrectly, caus-
ing it to wrinkle.
Reload the paper.
(See "Loading Rolls in the Printer.") →P.399
(See "Loading Sheets in the Printer.") →P.417
The Printhead is set too low in the Con-
trol Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →P.507
You are printing on heavyweight paper
or paper that curls or wrinkles easily af-
ter absorbing ink.
When printing on Heavyweight Coated Paper or other paper-based media, choose a Vac-
uumStrngth setting of Strong or Strongest in the Control Panel menu. If the paper still rubs,
set Head Height to Highest in the Control Panel menu.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
→P.515
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →P.507
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If the paper still rubs, set
Head Height to Highest in the Control Panel menu.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.515
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →P.507
When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of
Weakest in the Control Panel menu. If the paper still rubs, set Head Height to Highest in the
Control Panel menu.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.515
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →P.507
When you have loaded paper, the paper
you have loaded does not match the
type selected on the Control Panel.
Be sure to select the correct type of paper in the Control Panel menu when loading paper.
(See "Loading Rolls in the Printer.") →P.399
(See "Loading Sheets in the Printer.") →P.417
The edges of the paper are dirty
The edges of the paper are dirty
Cause Corrective Action
The Platen has become dirty after border-
less printing or printing on small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") →P.538
The type of paper as specified on the print-
er does not match the type specified in the
printer driver.
Make sure the same type of paper is specified on the printer as in the printer driver.
(See "Changing the Type of Paper.") →P.402
Make sure the same paper type is specified in the printer driver as on the printer.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been
printed on previously.
(See "Loading Rolls in the Printer.")
→P.399
(See "Loading Sheets in the Printer.") →P.417
A cut line is printed because CutDustRe-
duct. is On in the Control Panel menu to
reduce cutting dust.
If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
(See "Menu Settings.") →P.448
The Printhead is set too low in the Control
Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →P.507
You are printing on heavyweight paper or
paper that curls or wrinkles easily after ab-
sorbing ink.
When printing on Heavyweight Coated Paper or other paper-based media, choose a Vac-
uumStrngth setting of Strong or Strongest in the Control Panel menu. If the paper still
rubs, set Head Height to Highest in the Control Panel menu.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.515
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →P.507
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If the paper still rubs,
set Head Height to Highest in the Control Panel menu.
(See "Adjusting the Vacuum Strength (VacuumStrngth).") →P.515
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →P.507
The Ejection Guide is soiled. Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.") →P.538
iPF760
The edges of the paper are dirty
User's Guide
Troubleshooting Problems with the printing quality
561